The Future of Facilities Management is Changing. So is Our Diploma.

The role of a facilities manager is evolving rapidly. Today, it’s about much more than managing buildings and maintenance—it’s about embracing digital technology, optimising space utilisation, supporting sustainability, and navigating increasingly complex residential and commercial environments.

Developed in direct consultation with industry leaders, UNE Partnerships is proud to introduce the newly accredited 11477NAT Diploma of Facilities Management.

This future-focused qualification has been purposefully designed to build the practical skills, technical knowledge, and strategic capability you need to manage the facilities of today—and the facilities of tomorrow.

Future-focused skills for a changing industry

The revised Diploma introduces critical new content in areas identified by the industry as increasingly vital over the next five years. Here is what you can expect from the new qualification:

1. Technology is changing facilities management. Be ready for it. Technology is no longer an afterthought; it is a core component of modern facilities management. This Diploma empowers you to understand, implement, and leverage new technology and digital solutions to drastically improve property services and operations.
2. Prepare for the growing multi-unit residential sector. In response to the rapid growth of high-density housing, the new Diploma introduces specialist enterprise skills for multi-unit residential facilities. You will build comprehensive capability in managing everything from common property and essential safety measures to owner’s corporations, residents, and preventative maintenance.
3. Design spaces around the people who use them. Make better use of every square metre. This qualification dives deep into how to analyse, design, and optimise spaces around changing organisational ways of working. Evolve from space management to future-ready facility design by learning how to conduct accommodation studies, develop design briefs, and future-proof your environments.
4. Understand the building, as well as the business of managing it. Strengthen your technical foundation across the built environment. The new structure adds relevant technical units that cover construction work, building codes, compliance requirements, and risk management for complex building design projects.
5. Manage facilities with sustainability and the future in mind. Improve facility performance through sustainable practices. You will learn to integrate lifecycle management, energy efficiency, waste reduction, and smart asset replacement to ensure your facilities are resilient, sustainable, and high-performing.

Updated with industry. Built for what’s next.

This qualification isn’t just theory—it is created by the industry, for the industry. The 11477NAT Diploma of Facilities Management has been rigorously reviewed through consultation with major organisations including CBRE, Cushman & Wakefield, Knight Frank, Mirvac Apartments, Sydney Opera House, Uniting, and Vicinity Centres, alongside the Education and Career Strategic Taskgroup.

With a flexible structure of 9 core units and 3 electives, you can build the essential capabilities every modern facilities manager needs, and then tailor your learning to your specific career goals or workplace through technical or business management streams.

Are you ready to respond to what comes next?

Build the practical knowledge to step up in a changing industry. Explore the 11477NAT Diploma of Facilities Management today.