Essentials of Effective Communication in Person-centred Support

Discover the essential skills and knowledge needed to move from a task-oriented mindset to a person-centred approach in aged care. This introductory course offers a practical overview of person-centred care principles, helping you understand effective communication techniques, and the role they play in empowering clients and enhancing their independence and wellbeing.

Whether you’re considering a career in aged care, already working in the sector without formal qualifications, or looking to build a foundation for future accredited studies, this course provides a strong starting point to help you deliver more meaningful, person-centred support.

On completion of this short course, you will be able to:

  • Understand person-centred care
  • Master effective communication
  • Support independence and wellbeing

Overview

  • Course Fees
    $125
  • Duration
    1 hour
  • Delivery
    Individual students (online)

Move from a task-oriented mindset to a person-centred approach

Begin your aged care journey with the practical knowledge and confidence needed to support quality care and meaningful outcomes.

You will be able to complete the course on a computer, tablet or smart phone and can user your preferred browser or the aXcelerate app which is available from Google Play Store or Apple App Store.

Learn Anytime

Short, flexible courses designed to fit around your day.

Expert Developed

Created by subject matter experts with real-world knowledge.

Study Online

Access practical learning online, wherever and whenever it suits you.

Practical Learning

Gain the knowledge and perspective to answer the questions that matter.

Simple Online Enrolment

Enrolling is quick and easy.

Once enrolled, you will receive an invitation to create your student account within 15 minutes. After your account has been activated, you will have immediate access to your course and can commence learning at a time that suits you.

Upon successful completion of this short course, you will receive a Certificate of Completion.

Enrol now

Topics

During this course, you will explore:

  • Lesson 1: Explaining the core philosophy of seeing the person first and delivering rights-based services.
  • Lesson 2: Providing practical communication skills that build trust, establish rapport, and facilitate empowerment.
  • Lesson 3: Applying the philosophy and communication skills to practical, everyday situations.