HC401 - Health and Community Short Course

Medical Assisting Essentials

An introductory course providing practices and candidates with an insight into the competencies and skills required to become a medical practice assistant (MPA). The MPA is an emerging role within many practices, with a significant part to play in both front of house and back of house settings.


  • Course Fees
  • Duration
    Up to 6 months
  • Delivery
    Individual students (online)

A short course can be a great way to improve your skills quickly and improve your prospects when applying for a new job or promotion!

Understanding the Fundamentals of Medical Assisting will help you as a health worker to assist in handling medical specimens, facilitate a coordinated approach to client care and maintain medication stocks, all the while working directly or indirectly with a health professional.

Enrol anytime

Study at your own pace, anywhere at anytime

Expert trainers

Subject matter experts offering support during your online experience

Study Online

Access to our online community of students and trainers

Great Support

Support in balancing your work/life and study

Are you ready to study for your future?

Are you ready to further your professional development and advance your career but still have a few questions?

Submit an enquiry with one of our friendly Course Advisors today!

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Graduate Outcomes

On successful completion of this short course, you will have the skills and knowledge to:

  • follow standard procedures for handling specimens
  • organise off-site testing of specimens
  • conduct on-site testing of specimens
  • provide instruction and information to clients
  • follow up with clients
  • exchange information among providers
  • facilitate multi-disciplinary approach to client care
  • monitor medication stock levels
  • order stock
  • handle and store medication stocks
  • maintain medication documentation.

Future Job Outcomes

  • Medical Receptionist
  • Practice Manager
  • Administration Assistant
  • Business Manager
  • Senior Receptionist.

Recommended Education

  • Year 9; OR
  • Recognised foundation program; OR
  • Language, literacy, and numeracy evaluation.

Recommended Work Experience

  • Applicants should be working in a frontline support or customer service role in a general medical or specialist health care practice or hospital setting.

Units of Competency

Students upon successful completion of these three units of competency in this short course will receive a Statement of Attainment.

HLTHSP005 Handle medical specimens

As a health worker, learn the skills and knowledge required to handle specimens including organising off-site testing and performing certain on-site tests. Please note the scope of this until does not include any specimen collection.

HLTINF006Apply basic principles and practices of infection prevention and control

This unit describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks.

HLTHPS003 Maintain medication stocks

This unit describes the skills and knowledge required to order, store and monitor medication stock levels and complete associated documentation to meet regulatory requirements.

Kick-Start Your Future Today

We are one of Australia’s most progressive training organisations with the backing of Australia’s highest-rated online university – the University of New England. 

Our flexible courses will help you to develop the skills required by a rapidly evolving workplace.

Contact us today – our friendly course advisors are waiting to help!

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