BSB42015

Certificate IV in Leadership and Management

Grow your career with our Certificate IV in Leadership and Management into a rewarding professional career.

Our nationally recognised course builds upon the skills and abilities of emerging team leaders and managers in a range of enterprise and industry contexts, whose role includes some supervisory or team leader duties such as leading a group project or assignment.

Skills for Australia has recently published an updated version of this course. Please be advised that students will be transitioned to the new version at an appropriate point during the study period for this qualification. Click here to find out more about our Practice Management stream and click here to find out more about our General Management stream.

Overview

  • Course Fees
    $4,690 AUD
  • Duration
    2 Years
  • Delivery
    Individual students (online)

A UNE Partnerships Qualification lets you

  • Enrol anytime

    Study at your own pace, anywhere at anytime

  • Have access to expert trainers

    Subject Matter Experts offering support during your online experience

  • Study online

    Access to our online community of students and trainers

  • Receive great support

    Support in balancing your work/life and study

More about the course

$4,690 AUD
Course Duration

The estimated time to complete this course is:

  • 11 hours per week over a study period up to 2 years.
  • Students can complete in a much shorter time depending on experience, role, and/or current practices.

This course comprises of:

  • on-the-job learning
  • workplace practice
  • self-directed study
  • assessment preparation.
Entry Requirements
  • Entry is open to all applicants with a suitable level of workplace responsibility allowing sufficient opportunity to demonstrate competency through completion of tasks related to their job role.
  • Please refer to our Admissions and Enrolment Policy for admission criteria and Technology Requirements to successfully complete this course.
Delivery Options
  • Individual students (online)
  • Customised in-house training for groups, corporations and organisations.

Are you ready to study for your future?

Are you ready to further your professional development and advance your career but still have a few questions?

Submit an enquiry with one of our friendly Course Advisors today!

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Graduate Outcomes

On successful completion of this course, you will have the skills and knowledge to:

  • manage a straightforward project or a section of a larger project
  • work with teams and individuals and take responsibility for standards of work, conduct and influence on others
  • understand the need for a continuous process of review and improvement and apply that process across all aspects of the organisation
  • promote teamwork by developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation
  • determine individual and team development needs and facilitate the development of the workgroup
  • implement the operational plan by monitoring and adjusting operational performance, producing short term plans for the department/section, planning and acquiring resources and providing reports on performance as required
  • advise on, carry out and evaluate customer service strategies, including the design of improvement strategies based on feedback
  • implement and monitor the organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area to meet legislative requirements
  • identify risks and apply established risk management processes to a subset of an organisation or project’s operations that are within the person’s own work responsibilities and area of operation
  • develop and establish plans for scheduling and monitoring own work performance and feedback and learning opportunities.

Future Job Outcomes

  • Team Leader
  • Coordinator
  • Administrator
  • Assistant.

Industry Recognition

Nationally Recognised Training (NRT)

  • BSB42015 Certificate IV in Leadership and Management is a NRT qualification recognised across Australia.
  • On successful completion of the 12 units of competency in this course, you will be issued with an Australian Qualification Framework (AQF) Certificate and Record of Results.

UNE Partnerships

Modules

Undertake project work

  • BSBPMG522 Undertake project work
    This unit describes the performance outcomes, skills and knowledge required to manage a straightforward project or a section of a larger project.

Show leadership in the workplace

  • BSBMGT401 Show leadership in the workplace
    Particular emphasis is placed on the performance outcomes, skills and knowledge required to work with teams and individuals within this module. The module is perfect for students who are moving into new leadership roles within an organisation and will be required to exert an influence on workplace culture and ethics within the teams they lead.

Implement continuous improvement

  • BSBMGT403 Implement continuous improvement
    This module focuses on a variety of methods that are available to team leaders to allow them to capitalise on continuous improvement opportunities. It looks at the preferred methodologies for implementing continuous improvement, monitoring and reviewing performance and establishing the systems for future organisational performance.

Work effectively as a team member and a team leader

  • BSBLED401 Develop teams and individuals
    BSBLDR403 Lead team effectiveness
    BSBLDR402 Lead effective workplace relations
    The aim of this module is to examine the key elements and principles of working in a team, making sure that the team is effective with a range of workplaces and the concept of team leadership.

Implement operational plan

  • BSBMGT402 Implement operational plan
    This unit describes the performance outcomes, skills and knowledge required to implement the operational plan by monitoring and adjusting operational performance, producing short term plans for the department/section, planning and acquiring resources and providing reports on performance as required.

Coordinate implementation of customer service strategies

  • BSBCUS401 Coordinate implementation of customer service strategies
    This module focuses on the requirements of organisations and individuals to successfully manage the processes and thinking needed to deliver quality customer service outcomes. This includes being able to carry out and evaluate customer service strategies, including the design of improvement processes.

Safety and risk management

  • BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
    BSBRSK401 Identify risk and apply risk management processes
    This integrated module focuses on both work health and safety (WHS) and risk management as it relates to everyday business practices. It is concerned with the WHS responsibilities of team leaders and other employees with supervisory responsibilities to implement and monitor the organisation’s policies, procedures and programs pertaining to WHS and risk management to meet legislative requirements.

Communicate effectively as a workplace leader

  • BSBLDR401 Communicate effectively as a workplace leader
    Students who undertake Communicate Effectively as a Workplace Leader will find themselves taught a variety of skills and knowledges to enable them to properly communicate with team members within the workplace environment. Context, methods of communication and following up are leading concepts that are the focus of this module.

Develop work priorities

  • BSBWOR404 Develop work priorities
    Develop Work Priorities examines the fundamental concepts of self-management and understanding yourself better. Knowing yourself and your abilities is crucial in effectively managing others. Focal points of this module include understanding the concept of ‘managing yourself’, understanding yourself better and the knowledge and skills that allow you to do this.

Units of Competency

12 units of competency must be successfully completed to attain this qualification.

BSBMGT401 Show leadership in the workplace

  • This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values.

BSBMGT403 Implement continuous improvement

  • This unit describes the skills and knowledge required to implement the organisation’s continuous improvement systems and processes. It covers using systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements.

BSBPMG522 Undertake project work

  • This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.

BSBLDR402 Lead effective workplace relationships

  • This unit defines skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members.

BSBLDR403 Lead team effectiveness

  • This unit defines skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion.

BSBLED401 Develop teams and individuals

  • This unit describes the skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup.

BSBMGT402 Implement operational plan

  • This unit describes the skills and knowledge required to implement the operational plan by monitoring and adjusting operational performance, planning and acquiring resources and providing reports on performance as required.

BSBCUS401 Coordinate implementation of customer service strategies

  • This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies.

BSBWOR404 Develop work priorities

  • This unit describes the skills and knowledge required to monitor and obtain feedback on own work performance and access learning opportunities for professional development.

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

  • This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.

BSBRSK401 Identify risk and apply risk management processes

  • This unit describes the skills and knowledge required to identify risks and to apply established risk management processes to a defined area of operations that are within the responsibilities and obligations of the role.

BSBLDR401 Communicate effectively as a workplace leader

  • This unit describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up.

Kick-Start Your Future Today

We are one of Australia’s most progressive training organisations with the backing of Australia’s highest-rated online university – the University of New England. 

Our flexible courses will help you develop the skills and knowledge required by a rapidly evolving workplace.

Contact us today – our friendly course advisors are waiting to help!

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