Diploma of Facilities Management


UNE Partnerships and Facility Management Association of Australia are pleased to present the 10938NAT Diploma of Facilities Management. Developed by industry experts, this course gives you the opportunity to gain practical expertise and formal recognition in this diverse and fast-moving industry.

Learn on the job, so you can immediately apply your new skills. You can enrol at any time and is ideal for those working professionals in facilities management seeking to formalise their experience with an academic qualification.

Our course is designed for those who are required to make key decisions in the areas of facilities management across all property sectors such as capital control and/or maintenance spending, communications, utilities, delivering services, building and property maintenance. It will equip you with specialised skills in management, team leadership, risk management and operations required to successfully plan, develop and implement facilities maintenance, life cycle maintenance programs, and measure and manage sustainable facilities environments.



  • Course Fees
    $6,990 AUD
  • Duration
    2 Years
  • Delivery
    Individual students (online)

A UNE Partnerships Qualification lets you

  • Enrol anytime

    Study at your own pace, anywhere at anytime

  • Have access to expert trainers

    Subject Matter Experts offering support during your online experience

  • Study online

    Access to our online community of students and trainers

  • Receive great support

    Support in balancing your work/life and study

More about the course

$6,990 AUD

10% discount^for members of:

^ This offer is only available for standard full course enrolments and cannot be used in conjunction with any other offers.

Course Duration

The estimated time to complete this course is:

  • 12 hours per week over a study period up to 2 years.
  • Students can complete in a much shorter time depending on experience, role, and/or current practices.

This courses comprises of:

  • on-the-job learning
  • workplace practice
  • self-directed study
  • Practical assessment may involve any one or a combination of audio recordings, video presentations, written submissions or role-play activities.
Entry Requirements
We have made our 10938NAT Diploma of Facilities Management course accessible to as many suitable candidates as possible. To get the most out of this course you should be working in a suitable job role in the facility management or facility services sectors.
We also recommend that you have:
  • Experience managing facility teams or services.
  • Strong written and verbal communication skills.
  • Previously completed Year 12 or a Certificate IV level qualification.
  • Appropriate technology to study online
  • The motivation to learn independently.
Delivery Options
  • Individual students (online).

Are you ready to study for your future?

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Graduate Outcomes

On successful completion of this course, you will have the skills and knowledge to:

  • plan, develop and implement facilities maintenance and lifecycle maintenance programs
  • measure and manage sustainable facilities environments
  • collaborate, develop interpersonal relationships, manage stakeholder engagement and delegate effectively
  • manage risk and ensure safety in the workplace.

Future Job Outcomes

  • Sustainability Officer
  • Facilities Maintenance Manager
  • Facilities Manager
  • Project Manager
  • Risk and Safety Manager.

Units of Competency

12 units of competency must be successfully completed. These are made up of 8 core units plus 4 electives. Elective choices:
• At least 1 elective from group A
• At least 1 elective from group B
• Remaining from either A or B

Core units of Competency

BSBFIN501 Manage budgets and financial plans

This unit provides the skills and knowledge required to undertake financial management in an organisation or work area. It includes planning and implementing financial management approaches and supporting and evaluating effectiveness of financial management processes.

BSBPRC502 Manage supplier relationships

This unit provides the skills and knowledge required to manage relationships with suppliers of larger or multiple smaller procurement activities, where the relationship is of some significance to the organisation. It covers managing procurement agreements, resolving disagreements with suppliers, finalising agreements, and reviewing the performance of suppliers.

BSBWHS521 Ensure a safe workplace for a work area

This unit provides the skills and knowledge required to establish, maintain and evaluate an organisation’s work health and safety (WHS) policies, procedures, and programs in a work area to ensure a safe workplace, according to WHS legislative requirements. It takes a systems approach and addresses compliance with relevant legislative requirements.

BSBOPS504 Manage business risk

This unit provides skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.

BSBSUS411 Implement and monitor environmentally sustainable work practices

This unit provides the skills and knowledge required to analyse and implement improvements to the environmental sustainability of work practices and monitor their effectiveness.

NAT10938001 Manage lifecycle services

This unit provides the outcomes required to manage the continuous processes of service provision to support facilities systems and practices whilst remaining sustainable.

NAT10938002 Develop and manage facility maintenance plans

This unit focuses on the requirement for facility managers to develop and manage facility maintenance plans for essential maintenance services and other services in a facility.

CPPDSM5030 Manage projects in the property industry

This unit of competency specifies the outcome required to plan, organise and monitor projects in the property industry. It requires the ability to establish project requirements, monitor quality assurance processes, and evaluate project processes and outcomes.

Elective Units A

CPCCBC4012 Read and interpret plans and specifications

This unit of competency specifies the outcome required to read and interpret plans and specifications applicable to medium rise residential and commercial projects in order to inform estimation, planning, and supervisory activities.

CPPDSM5007 Coordinate construction or renovation of facilities

This unit of competency specifies the outcome required to coordinate the construction or renovation of facilities. It requires the ability to use appropriate consultative processes to determine construction or renovation requirements and to develop, monitor, and finalise a construction plan.

BSBTEC403 Apply digital solutions to work processes

This unit defines the skills, knowledge and outcomes to integrate digital technologies into common management practice.

MSS015020 Facilitate an energy audit

This unit describes the skills and knowledge required to project manage an energy audit within a business environment, to provide a quantitative overview of energy performance and determining opportunities for improvement.

MSS405088 Plan, implement and monitor energy management

This unit describes the skills and knowledge required to review energy use, and develop objectives, strategies and action plans for improved energy management in an organisation. It includes implementation and permanent monitoring as well as consultation and collaboration with key stakeholders throughout the process.

Elective Units B

BSBWRT411 Write complex documents

This unit describes the skills and knowledge required to plan, draft and finalise complex documents.

BSBLEG522 Apply legal principles in contract law matters

This unit provides the skills and knowledge required to analyse and evaluate information from a variety of sources and supply solutions to contractual issues in a legal environment.

PSPMGT006 Develop a business case

This unit provides the skills required to perform market analysis, development, and cost options, and justify for a recommended business solution.

BSBSTR601 Manage innovation and continuous improvement

This unit applies to individuals with managerial responsibilities who aim to build a better and more effective work environment. Continuous improvement and innovation have links with the model of the learning organisation and people working at this level play an important role in building the culture, values and attitudes of the organisation.




Nationally Recognised Training (NRT)

  • 10938NAT Diploma of Facilities Management is a NRT Qualification recognised across Australia.
  • On successful completion of the 12 units of competency in this course, you will be issued with an Australian Qualification Framework (AQF5) Qualification and Record of Results.
  • Successful attainment of the Diploma of Facilities Management will allow for credit in AQF qualifications in accordance with relevant training package rules and recognition requirements.

Facility Management Association Australia (FMA)

  • Graduates of the Diploma of Facilities Management will be eligible for full general membership of FMA Australia.*
  • Members of FMA Australia undertaking particular units may be eligible for CPD points.

*Fees may apply


Kick-Start Your Future Today

We are one of Australia’s most progressive training organisations with the backing of Australia’s highest-rated online university – the University of New England. 

 Our flexible courses will help you to develop the skills required by a rapidly evolving workplace.

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