Discover the essential skills and knowledge needed to lead with emotional intelligence in the modern workplace. This introductory course offers a practical overview of emotional intelligence, helping you understand emotional triggers, techniques for self-regulation, and the role empathy and active listening play in building strong workplace rapport.
Whether you’re a new or experienced leader, or leadership is a career goal you’re working towards, this course provides a strong foundation to help you improve your interpersonal skills and decision-making when working with team members.
On completion of this short course, you will be able to:
Short, flexible courses designed to fit around your day.
Created by subject matter experts with real-world knowledge.
Access practical learning online, wherever and whenever it suits you.
Gain the knowledge and perspective to answer the questions that matter.
Enrolling is quick and easy.
Once enrolled, you will receive an invitation to create your student account within 15 minutes. After your account has been activated, you will have immediate access to your course and can commence learning at a time that suits you.
Upon successful completion of this short course, you will receive a Certificate of Completion.
During this course, you will explore: