Future Job Outcomes

• Small Business Owner
• Entrepreneur
• Team Leader
• Office Manager
• Operations Coordinator
• Sales Consultant
• Marketing Assistant
• Accounts Assistant
• Project Support Officer
• Business Development Assistant
• Customer Experience Coordinator
• Administration Manager

Industry Recognition

Nationally Recognised Training (NRT)

• BSB30120 Certificate III in Business is a NRT qualification recognised across Australia.
• On successful completion of this qualification, you will be issued with an Australian Qualification Framework (AQF) Certificate and Record of Results.

Units of Competency

BSBXCM301 – Engage in workplace communication

This unit describes the skills and knowledge required to communicate (through written, oral and nonverbal form) in the workplace within an industry.

BSBWHS311 – Assist with maintaining workplace safety

This unit describes the skills and knowledge required to assist with implementing and monitoring an organisation’s work health and safety (WHS) policies, procedures and programs as part of a small work team.

BSBPEF201 – Support personal wellbeing in the workplace

This unit describes the skills and knowledge required to advocate for and feel empowered about personal wellbeing in the workplace. It involves developing and applying basic knowledge of factors that may influence wellbeing, both positively and negatively.

BSBPEF301 – Organise personal work priorities

This unit describes the skills and knowledge required to organise personal work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.

BSBSUS211 – Participate in sustainable work practices

This unit describes the skills and knowledge required to measure, support and find opportunities to improve the sustainability of work practices.

BSBTEC201 – Use business software applications

This unit describes the skills and knowledge required to select and use software and organise electronic information and data.

BSBWRT311 – Write simple documents

This unit describes the skills and knowledge required to plan, draft and finalise a simple document.

BSBTEC301 – Design and produce business documents

This unit describes the skills and knowledge required to develop spreadsheets through the use of spreadsheet applications.

BSBTWK301 – Use inclusive work practices

This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work.

BSBCRT311 – Apply critical thinking skills in a team environment

This unit describes skills and knowledge required to apply critical thinking skills to generate solutions to workplace problems in a team environment.

BSBESB302 Develop and present business proposals

This unit describes the skills and knowledge required to research the viability of ideas for business opportunities and develop and present proposals for viable options in formats suiting a range of stakeholders.

BSBSTR301 – Contribute to continuous improvement 

This unit describes the skills and knowledge required to support continuous improvement in an organisation. Particular emphasis is on actively encouraging teams to participate in the process, monitoring and reporting on specified outcomes and supporting opportunities for further improvements.

BSBOPS304 – Deliver and monitor a service to customers 

This unit describes the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service.