HC301 - Aged Care and Disability Short Course

Skills for support work

An introductory course providing vital skills for those considering a career in the disability sector. This short courses covers essentials such as working effectively and sensitively with diverse people, working legally and ethically and how to follow safe work practices for direct client care.


  • Course Fees
  • Duration
    Up to 6 months
  • Delivery
    Individual students (online)

A short course can be a great way to improve your skills quickly and improve your prospects when applying for a new job or promotion!

Understanding the fundamentals of credible communication will help you to understand confidentiality, privacy and security, implementing customer service standards, and delivering and monitoring a service to customers within the medical environment.

Enrol anytime

Study at your own pace, anywhere at anytime

Expert trainers

Subject matter experts offering support during your online experience

Study Online

Access to online our community of students and trainers

Great Support

Support in balancing your work/life and study

Are you ready to study for your future?

Are you ready to further your professional development and advance your career but still have a few questions?

Submit an enquiry with one of our friendly Course Advisors today!

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Graduate Outcomes

On successful completion of this short course, you will have the skills and knowledge to:

  • work within accepted codes of conduct
  • follow confidentiality and privacy procedures
  • follow legal and ethical procedures
  • contribute to quality customer experience

Future Job Outcomes

  • Aged care assistant
  • Disability support worker

Recommended Education

  • Year 9; OR
  • Recognised foundation program; OR
  • Language, literacy, and numeracy evaluation.

Recommended Work Experience

Applicants should be working in a frontline support or customer service role in an aged care or disability service environment.

Units of Competency

Students upon successful completion of these three units of competency in this short course will receive a Statement of Attainment.

NAT11076001 Lead effectively in the disability sector

This unit describes the skills and knowledge required to lead, manage and support teams and individual workers effectively in an organisation that provides services to National Disability Insurance Scheme (NDIS) participants.

BSBPEF502Develop and use emotional intelligence

This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.

CHCPRP001Develop and maintain networks and collaborative partnerships

This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.

Kick-Start Your Future Today

We are one of Australia’s most progressive training organisations with the backing of Australia’s highest-rated online university – the University of New England. 

Our flexible courses will help you to develop the skills required by a rapidly evolving workplace.

Contact us today – our friendly course advisors are waiting to help!

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