Essentials of Community and Stakeholder Engagement

Discover the essential skills and knowledge needed to engage effectively with community and stakeholders in the Australian public sector. This micro course is part of the “Working in Government” series and offers a practical overview of stakeholder engagement, helping you identify key internal and external stakeholders, apply simple stakeholder mapping techniques, and select the right communication methods for different groups.

Whether you’re new to, or relatively new to, working in the Australian Public Service (APS), state/territory government, or local government, this course provides a strong foundation to help you plan and deliver effective stakeholder engagement activities.

On completion of this short course, you will be able to:

  • Identify key internal and external stakeholders in a public sector context
  • Explain the importance of community and stakeholder engagement for government projects and services
  • Apply a simple stakeholder mapping technique to a given scenario
  • Describe the key steps required to plan a basic stakeholder engagement activity
  • Select appropriate communication methods for different stakeholder groups

Overview

  • Course Fees
    $125
  • Duration
    1 hour
  • Delivery
    Individual students (online)

Get started with community and stakeholder engagement

Begin your public sector journey with the practical knowledge and confidence needed to engage communities and stakeholders effectively.

You will be able to complete the course on a computer, tablet or smart phone and can user your preferred browser or the aXcelerate app which is available from Google Play Store or Apple App Store.

Learn Anytime

Short, flexible courses designed to fit around your day.

Expert Developed

Created by subject matter experts with real-world knowledge.

Study Online

Access practical learning online, wherever and whenever it suits you.

Practical Learning

Gain the knowledge and perspective to answer the questions that matter.

Simple Online Enrolment

Enrolling is quick and easy.

Once enrolled, you will receive an invitation to create your student account within 15 minutes. After your account has been activated, you will have immediate access to your course and can commence learning at a time that suits you.

Upon successful completion of this short course, you will receive a Certificate of Completion.

Enrol now

Topics

During this course, you will explore:

  • Lesson 1: Understanding community and stakeholders
  • Lesson 2: Why engagement matters
  • Lesson 3: Identifying your stakeholders
  • Lesson 4: Planning for engagement
  • Lesson 5: Engagement tools and techniques