Flexible training to reinforce your practice’s workforce

UNE Partnerships has worked closely with Australian Association of Practice Management (AAPM) and the healthcare sector for 30+ years to design flexible courses and qualifications for Medical Receptionists, Medical Practice Assistants (MPA) and Practice Managers.

As our health system is under extreme pressure to provide continuing high-quality health services, there is ongoing need for service providers to ensure staff are skilled, engaged and ready to assist.

General practices and other service providers may benefit from UNE Partnerships training initiatives which aim to attract, engage and develop a skilled and qualified healthcare workforce.

Many of our courses are 100% online, meaning you do not need to leave your home or workplace to complete your studies.


1. We are excited to introduce our new Diploma of Leadership in Healthcare Practice (10820NAT).

This contemporary qualification has a strong focus on continuous improvement, customer services, patient-centred care, and emerging trends in the sector and aims to help practice managers lead successful and sustainable medical practices in an increasingly dynamic healthcare environment.

Click here for more information.


2. Fundamentals of Practice Management. 

This short course has been developed in partnership with the Australian Association of Practice Management (AAPM).  It is designed to empower aspiring and experienced practice managers with the foundation knowledge and skills required to successfully run a high-performing medical practice. The course has a strong focus on staff and team management and business operations, complemented by an understanding of risk management and compliance, data and information management. Participants will be equipped with checklists and tools to apply in their practice, including a Practice Improvement Plan and Personal Development Plan. All study materials are online and includes a half-hour coaching session to support students in planning the implementation of their practice improvement plan and personal development plan.

Click here for more information.


3. Fundamentals of Medical Assisting.

The Fundamentals of Medical Assisting is an introductory short course (study period up to 6 months) providing practices and candidates with an insight into the competencies and skills required to become a medical practice assistant (MPA). The MPA is an emerging role within many practices, with a significant part to play in both front of house and back of house settings.

Click here for more information.


 4. Fee-FREE Traineeships available in NSW.

This government funded training initiative will fast track the knowledge and skills of new hires/new staff members. Qualifications that are funded include the following:

  • BSB40215 Certificate III in Business Administration (Medical)
  • HLT47715 Certificate IV in Medical Practice Assisting
  • BSB41515 Certificate IV in Business (for health practice managers)
  • BSB50215 Certificate IV in Leadership and Management (for health practice managers)
  • BSB51918 Diploma of Leadership and Management

Click here for more information.


5. FREE Tender and Submission Writing online course for health practice managers.

UNE Partnerships and COORDINARE – South Eastern NSW PHN are pleased to present this short series of webinars and practical tools to provide you with the foundation skills and knowledge to write effective tenders and submissions on behalf of your medical practice.

Click here for more information.



To discuss your requirements, call  our Client Relationship Manager – Remy Bucoy on 02 6773 0021, mobile 0423 771 747 or email remy.bucoy@unep.edu.au.

Improve Your Workforce Today

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Enquire Now

    MyselfMy Employee

    QAIHC and UNE Partnerships
    April 27 2020
    COVID19 Infection Control Training now available!
    May 6 2020