Future Job Outcomes

• Teacher’s Aides
• School Learning Support Officers
• Education Support Workers

Nationally Recognised Training (NRT)

• CHC30221 Certificate III in School Based Education Support is a Nationally Recognised Qualification.
• On successful completion of this qualification, you will be issued with an Australian Qualification Framework (AQF) Certificate and Record of Results.

UNE Partnerships

Successful attainment of this qualification will provide a pathway into higher qualifications, such as

• Certificate IV in School Based Education Support
• Bachelor of Education (Primary or Secondary)
• Bachelor of Inclusive Education or Special Education

Units of Competency:

CHCEDS033 – Meet Legal and ethical obligations in an education support environment

This unit describes the performance outcomes, skills and knowledge required to identify and comply with legislation, policy and industrial instruments that relate to the education support worker role in school settings.

CHCEDS059 – Contribute to the health, safety and wellbeing of students

This unit describes the performance outcomes, skills and knowledge required to implement work health and safety policies and procedures to support the health, safety and wellbeing of students in an educational environment.

CHCEDS061 – Support Responsible Student Behaviour

This unit describes the performance outcomes, skills and knowledge required to support and guide responsible and positive behaviour of students.

CHCEDS048 – Work with students in need of additional learning support

This unit describes the performance outcomes, skills and knowledge required to contribute to the planning and implementation of strategies to support students who have challenges that may limit their access to the curriculum and its outcomes.

CHCEDS057 – Support students with additional needs in the classroom

This unit describes the performance outcomes, skills and knowledge required to support students with recognised additional needs in classrooms, where there are students with a mix of abilities and needs.

CHCEDS036 – Support the development of literacy and oral language skills

This unit describes the performance outcomes skills and knowledge required to establish program guidelines, provide support, and monitor progress when working with students who need support with their reading, writing and oral language skills.

CHCEDS037 – Support the development of numeracy skills 

This unit describes the performance outcomes, skills and knowledge required to implement numeracy programs as identified by the teacher to assist students requiring numeracy support.

CHCDIS007 – Facilitate the empowerment of people with disability

This unit describes the skills and knowledge required to facilitate the empowerment of people with disability to deliver rights based services using a person-centred approach. It should be carried out in conjunction with individualised plans.

CHCEDS060 – Work effectively with students and colleagues

This unit describes the performance outcomes, skills and knowledge required to generate positive, respectful and effective interactions with students and colleagues.

CHCDIV001 – Work with diverse people

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

CHCEDS035 – Contribute to student education in all developmental domains

This unit describes the performance outcomes, skills and knowledge required to support the physical, social, emotional, cognitive and language development of students with a focus on the inclusion of all students.

CHCEDS042 – Provide support for e-learning

This unit describes the performance outcomes, skills and knowledge required to prepare for, implement and review student e-learning in the context of a pre-arranged course or program.

CHCEDS034 – Contribute to the planning and implementation of educational programs

This unit describes the performance outcomes, skills and knowledge required to assist teachers in the planning and delivery of education programs. Classroom-level support is provided to ensure the learning environment is inclusive and relevant, and appropriately resourced and maintained. This includes routine classroom administration and operational functions.

BSBPEF401 – Manage personal health and wellbeing

This unit describes the skills and knowledge required to identify signs and sources of strain on personal health and wellbeing (both physical and mental) within job roles and according to key performance indicators (KPIs).

HLTWHS006 – Manage personal stressors in the work environment

This unit describes the skills and knowledge required to maintain health and wellbeing by preventing and managing personal stress.

 Future Job Outcomes

• Early Childhood Educator
• Long day care educator
• Family day care educator

Industry Recognition

Nationally Recognised Training (NRT)

• CHC30121 Certificate III in Early Childhood Education and Care is a NRT qualification recognised across Australia.
• On successful completion of this qualification, you will be issued with an Australian Qualification Framework (AQF) Certificate and Record of Results.

UNE Partnerships and UNE

Successful attainment of this qualification will provide a pathway into higher qualifications, such as:

• Diploma of Early Childhood Education and Care
• Bachelor of Early Childhood Education and Care 
• Bachelor of Education (Early Childhood and Primary) 

Units of Competency

CHCECE030 – Support inclusion and diversity

This unit describes the performance outcomes, skills and knowledge required to reflect on and understand the impact of own values and biases, demonstrate respect for inclusion and diversity, and support children’s understanding of inclusive principles and behaviours.

CHCECE031 – Support children’s health, safety and wellbeing

This unit describes the performance outcomes, skills and knowledge to support and promote children’s health, safety and wellbeing in relation to physical activity, healthy eating, sleep, rest and relaxation and individual medical requirements.

CHCECE032 – Nurture babies and toddlers

This unit describes the performance outcomes, skills and knowledge required to develop relationships with babies and toddlers and their families and attend to the specific physical and emotional needs of babies and toddlers from birth to 23 months. It requires the ability to follow individualised care routines for sleep, feeding and toileting.

CHCECE033 – Develop positive and respectful relationships with children

This unit describes the performance outcomes, skills and knowledge required to communicate and interact respectfully with children and to guide their behaviours in ways that support their agency, positive sense of self and self-regulation.

CHCECE034 – Use an approved learning framework to guide practice

This unit describes the performance outcomes, skills and knowledge required to source and use an approved childhood learning framework.

CHCECE035 – Support the holistic learning and development of children

This unit describes the performance outcomes, skills and knowledge to recognise and support the interrelationship between the physical, social, emotional, cognitive and communication development of children.

CHCECE036 – Provide experiences to support children’s play and learning

This unit describes the performance outcomes, skills and knowledge required to set up, support and review experiences for children’s play and learning.

CHCECE037 – Support children to connect with the natural environment

This unit describes the performance outcomes, skills and knowledge required to support and encourage children’s connection with the natural environment.

CHCECE038 – Observe children to inform practice

This unit describes the performance outcomes, skills and knowledge required to identify and gather information about children from observation and other sources as part of a collaborative process and as a basis for curriculum planning.

CHCECE054 – Encourage understanding of Aboriginal and/or Torres Strait Islander peoples’ cultures

This unit describes the performance outcomes, skills and knowledge required to identify different perspectives on Aboriginal and/or Torres Strait Islander peoples’ cultures, develop an understanding of the local and broader cultural contexts, and use the identified information to embed culturally appropriate experiences, interactions, behaviours and physical environments into daily practice with children.

CHCECE055 – Meet legal and ethical obligations in children’s education and care

This unit describes the performance outcomes, skills and knowledge required to identify and meet legal and ethical obligations. This includes the ability to recognise potential and actual examples of non-compliance with regulatory requirements and contribute to the continuous improvement of practice.

CHCECE056 – Work effectively in children’s education and care

This unit describes the performance outcomes, skills and knowledge required to work in a children’s education and care context using effective communication and knowledge of job roles, responsibilities and service procedures to complete daily work activities.

CHCPRT001 – Identify and respond to children and young people at risk

This unit describes the skills and knowledge required to support and protect children and young people who are at risk of harm. This work occurs within legislative and policy frameworks and carries a duty of care responsibility.

HLTAID012 – Provide First Aid in an Education and Care setting

This unit describes the skills and knowledge required to provide a first aid response to infants and children in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.

HLTWHS001 – Participate in workplace health and safety

This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others.

CHCDIV001 – Work with diverse people

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

CHCPRP003 – Reflect on and improve own professional practice

This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development.

Future Job Outcomes

• Disability Support Worker
• NDIS Support Worker
• Residential Care Worker
• Community Access Worker
• Home Care Assistant
• Lifestyle Support Worker
• Personal Care Assistant (Disability)
• Behavioural Support Assistant
• Day Program Worker

Industry Recognition

Nationally Recognised Training (NRT)

• CHC33021 Certificate III in Individual Support (Disability) is a Nationally Recognised Qualification.
• On successful completion of this qualification, you will be issued with an Australian Qualification Framework (AQF) Certificate and Record of Results.

UNE Partnerships

• Pathway to Nursing or Further Study – Use this qualification as a stepping stone to further education in nursing, allied health, or community services.

Units of Competency

15 units of competency must be successfully completed to attain this qualification.

CHCCCS031 – Provide individualised support

Learn to deliver care based on a personalised plan that respects the client’s preferences, needs, and rights.

CHCCCS038 – Facilitate the empowerment of people receiving support

Develop skills to support clients in making choices, building confidence, and participating in decision-making.

CHCCCS040 – Support independence and wellbeing

Understand how to promote physical, emotional, and social wellbeing through daily support and encouragement.

CHCCCS041 – Recognise healthy body systems

Gain knowledge of basic human anatomy and physiology to monitor and report changes in health status.

CHCCOM005 – Communicate and work in health or community services

Learn effective communication techniques for working with clients, families, and multidisciplinary teams.

CHCDIV001 – Work with diverse people

Explore how to work respectfully with individuals from diverse cultural, religious, and linguistic backgrounds.

CHCLEG001 – Work legally and ethically

Understand the legal and ethical responsibilities of support workers, including confidentiality and duty of care.

HLTINF006 – Apply basic principles and practices of infection prevention and control

Learn how to maintain hygiene and prevent the spread of infection in care environments.

HLTWHS002 – Follow safe work practices for direct client care

Develop skills to identify hazards, manage risks, and ensure safety for both clients and workers.

**** NEED TO ADD ELECTIVES ****

Future Job Outcomes

This qualification will provide you with the skills, knowledge and confidence to pursue a range of rewarding careers including:

• Personal Care Assistant (PCA)
• Aged Care Worker
• Home and Community Care Worker
• Respite Care Worker.
• Support Worker (NDIS)
• Accommodation Support Worker
• Food Services Assistant

Industry Recognition

Nationally Recognised Training (NRT)

• CHC33021 Certificate III in Individual Support (Ageing) is a Nationally Recognised Qualification.
• On successful completion of this qualification, you will be issued with an Australian Qualification Framework (AQF) Certificate and Record of Results.

UNE Partnerships

• Pathway to Nursing or Further Study – Use this qualification as a stepping stone to further education in nursing, allied health, or community services.

Units of Competency

15 units of competency must be successfully completed to attain this qualification.

CHCCCS031 – Provide individualised support

This unit teaches how to follow a personalised care plan to support individuals in a way that respects their preferences, needs, and rights. It focuses on delivering person-centred care that promotes dignity and independence.

CHCCCS038 – Facilitate the empowerment of people receiving support

Learners develop skills to support clients in making their own choices and participating in decision-making. It emphasizes promoting self-determination, confidence, and independence.

CHCCCS040 – Support independence and wellbeing

This unit covers strategies to enhance a client’s physical, social, and emotional wellbeing. It includes supporting daily living activities and encouraging participation in community life.

CHCCCS041 – Recognise healthy body systems

Students learn about the basic structure and function of the human body and how to monitor and report changes in health status. It supports safe and effective care delivery.

CHCCOM005 – Communicate and work in health or community services

This unit focuses on effective communication with clients, families, and colleagues. It includes verbal and non-verbal communication, active listening, and documentation.

CHCDIV001 – Work with diverse people

Learners explore how to work respectfully with people from diverse backgrounds, including cultural, religious, and linguistic differences. It promotes inclusivity and cultural safety.

CHCLEG001 – Work legally and ethically

This unit introduces the legal and ethical responsibilities of support workers. It includes confidentiality, duty of care, and responding to ethical dilemmas.

HLTINF006 – Apply basic principles and practices of infection prevention and control

Students learn how to prevent and control infection in care settings, including hand hygiene, use of personal protective equipment (PPE), and cleaning protocols.

HLTWHS002 – Follow safe work practices for direct client care

This unit teaches how to maintain safety for both workers and clients. It includes manual handling, hazard identification, and emergency procedures.

****NEED ELECTIVE UNITS****

Future Job Outcomes

• Allied Health Assistant
• Physiotherapy Assistant
• Podiatry Assistant
• Speech Pathology Assistant
• Occupational Therapy Assistant
• Pathway into Nursing

Industry Recognition

Nationally Recognised Training (NRT)

• HLT33021 Certificate III in Allied Health Assistance is a Nationally Recognised Qualification.
• On successful completion of this qualification, you will be issued with an Australian Qualification Framework (AQF) Certificate and Record of Results.

UNE Partnerships – further study 

Successful attainment of this qualification will provide a pathway into higher qualifications:

• Certificate IV in Medical Practice Assisting
• Certificate IV in Allied Health Assistance
• Diploma of Nursing

Units of Competency

12 units of competency must be successfully completed to attain this qualification.

BSBMED301 Interpret and apply medical terminology appropriately
This unit describes the skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology.

CHCCCS002 Assist with movement
This unit describes the skills and knowledge required to support people who require assistance with basic physical movement which may be due to incapacity.

CHCCCS010 Maintain a high standard of service
This unit describes the skills and knowledge to deliver and maintain a high standard of service.

CHCCCS020 Respond effectively to behaviours of concern
This unit describes the skills and knowledge required to respond effectively to behaviours of concern of people. Skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties.

CHCCCS038 Facilitate the empowerment of people receiving support
This unit describes the performance outcomes, skills and knowledge required to facilitate the empowerment of people receiving support, and to deliver rights-based services using a person-centred approach.

CHCCOM005 Communicate and work in health or community services
This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

CHCDIV001 Work with diverse people
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

HLTAAP001 Recognise healthy body systems
This unit describes the skills and knowledge required to work with basic information about the human body and to recognise and promote ways to maintain healthy functioning of the body.

HLTAHA027 Assist with an allied health program*
This unit describes the skills and knowledge required to provide assistance to an Allied Health Professional. Work includes following treatment plans for therapeutic interventions or conducting programs.

HLTAHA049 Recognise impact of health conditions
This unit describes the skills and knowledge required to recognise the impact of health conditions of a person undertaking an intervention or therapy program. Work includes using a basic understanding of the human body to assist in interpreting information about person’s health status to promote ways to maintain a healthy functioning of the body.

HLTINF006 Apply basic principles and practices of infection prevention and control
This unit describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks.

HLTWHS001 Participate in workplace health and safety
This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others.

*You will be required to perform the activities outlined inHLTAHA027 Assist with an allied health program during 120 hours of supervised allied health assistance work placement.

Future Job Outcomes

• Medical Records Section Leader
  Playing a vital role in the management of teams and patient record management. You may also be responsible for assisting with internal and external audits and responding to general patient enquiries.
• Senior Admissions Clerk
  Supervising and performing administrative duties including pre-admission bookings, arranging and recording admission details, answering calls, and resolving patient complaints
• Senior Ward Clerk
  Acting as a key member of the team responsible for the clerical and reception duties in a hospital ward or clinic, ensuring all patient records are up-to-date, secure and available to healthcare practitioners as required

Industry Recognition

Nationally Recognised Training (NRT)

• HLT47321 Certificate IV in Health Administration is a nationally recognised qualification.
• On successful completion of the 15 units of competency in this course, you will be issued with an Australian Qualification Framework (AQF) Certificate and Record of Results.

UNE Partnerships

• Successful attainment of the Certificate IV in Health Administration provides a pathway into higher qualifications, such as the 10820NAT Diploma of Leadership in Healthcare Practice.

Units of Competency

15 units of competency must be successfully completed to attain this qualification.

BSBMED302 Prepare and process medical accounts

• This unit describes the skills and knowledge required to provide advice to patients regarding fee structures and process referrals, as well as prepare and process medical accounts for a range of patients.

BSBMED303 Maintain patient records

• This unit describes the skills and knowledge required to maintain patient records within an existing medical records management system, under the supervision of a senior receptionist or practice manager.

BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment

• This unit describes the skills and knowledge required to apply principles and procedures relating to confidentiality, privacy and security to own work within the medical environment.

BSBOPS402 Coordinate business operational plans

• This unit describes the skills and knowledge required to implement operational plans by planning and acquiring resources, monitoring and adjusting operational performance and providing reports on performance, as required.

BSBPEF402 Develop personal work priorities

• This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.

BSBSTR301 Contribute to continuous improvement.

• This unit describes the skills and knowledge required to support continuous improvement in an organisation. Particular emphasis is on actively encouraging teams to participate in the process, monitoring and reporting on specified outcomes and supporting opportunities for further improvements.

CHCCCS020 Respond effectively to behaviours of concern

• This unit describes the skills and knowledge required to respond effectively to behaviours of concern of people. Skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties.

CHCCOM005 Communicate and work in health or community services

• This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers

CHCDIV001 Work with diverse people

• This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

CHCLEG001 Work legally and ethically

• This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role.

CHCPRP003 Reflect on and improve own professional practice

• This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development.

HLTADM010 Facilitate a coordinated approach to client care

• This unit describes the skills and knowledge required to provide instructions and information to clients, pro-actively follow up clients and liaise with other service providers to support a coordinated care approach.

HLTCCD003 Use medical terminology in health care (ECG)

• This unit describes the performance outcomes, skills and knowledge required to apply an understanding of medical terminology to interpret clinical documentation and communicate with health care professionals.

HLTINF007 Implement and monitor infection prevention and control standards, policies and procedures

• This unit describes the performance outcomes, skills and knowledge required to provide information about infection prevention and control procedures, integrate those procedures into work practices and monitor workplace performance.

HLTWHS003 Maintain work health and safety

• This unit describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team.

Future Job Outcomes

This qualification will provide you with the skills, knowledge and confidence to pursue a range of rewarding careers including:

• Community Care Worker
• Disability Support Worker
• Home Assistant
• Personal Care Worker
• Support Officer

Industry Recognition

Nationally Recognised Training (NRT)

• CHC33021 Certificate III in Individual Support (Disability) is a Nationally Recognised Qualification.
• On successful completion of this qualification, you will be issued with an Australian Qualification Framework (AQF) Certificate and Record of Results.

UNE Partnerships

• Successful attainment of this qualification will provide a pathway into higher qualifications, such as the HLT47715 Certificate IV in Medical Practice Assisting.

Units of Competency

15 units of competency must be successfully completed to attain this qualification.

CHCCCS001 Address the needs of people with chronic disease
This unit describes the skills and knowledge required to determine and address specific issues faced by people who have a chronic disease, in the context of contributing to a holistic approach to support.

CHCCCS031 Provide individualised support
This unit describes the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations.

CHCCCS038 Facilitate the empowerment of people receiving support
This unit describes the performance outcomes, skills and knowledge required to facilitate the empowerment of people receiving support, and to deliver rights-based services using a person-centred approach. It should be carried out in conjunction with individualised plans.

CHCCCS040 Support independence and wellbeing
This unit describes the skills and knowledge required to provide individualised services in ways that support independence, as well as physical and emotional wellbeing.

CHCCCS041 Recognise healthy body systems
This unit describes the skills and knowledge required to work with basic information about the human body and to recognise and promote ways to maintain healthy functioning of the body.

CHCCOM005 Communicate and work in health or community services
This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
This unit describes the performance outcomes, skills and knowledge required to assist with supporting the ongoing skill development of a person with disability. It involves following and contributing to an established individualised plan and using a positive, strengths-based approach.

CHCDIS012 Support community participation and social inclusion
This unit describes the performance outcomes, skills and knowledge required to assist with supporting people with disability in community participation and social inclusion using a person-centred approach. This involves enabling people to make choices to maximise their participation in various community settings, functions and activities to enhance psychosocial wellbeing and lifestyle in accordance with the person’s needs and preferences.

CHCDIS020 Work effectively in disability support
This unit describes the performance outcomes, skills and knowledge required to work effectively in a disability support work context. The unit covers meeting job requirements, complying with organisational requirements and working in a disability sector context.

CHCDIV001 Work with diverse people
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

CHCLEG001 Work legally and ethically
This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role.

HLTAID011 Provide First Aid
This unit describes the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.

HLTHPS006 Assist clients with medication
This unit describes the skills and knowledge required to prepare for and provide medication assistance, and complete medication documentation. It also involves supporting a client to self-administer medication.

HLTINF006 Apply basic principles and practices of infection prevention and control
This unit describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks.

HLTWHS002 Follow safe work practices for direct client care
This unit describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members.

You will be required to perform the activities outlined in CHCCCS040 Support independence and wellbeing during a period of at least 120 hours of direct support work.

Future Job Outcomes

This qualification will provide you with the skills, knowledge and confidence to pursue a range of rewarding careers including:

• Personal Care Worker
• Personal Carer
• Direct Care Worker
• Support Worker
• Respite Care Worker

Industry Recognition

Nationally Recognised Training (NRT)

• CHC33021 Certificate III in Individual Support (Ageing) is a Nationally Recognised Qualification.
• On successful completion of this qualification, you will be issued with an Australian Qualification Framework (AQF) Certificate and Record of Results.

UNE Partnerships

• Successful attainment of this qualification will provide a pathway into higher qualifications, such as the HLT47715 Certificate IV in Medical Practice Assisting.

Units of Competency

15 units of competency must be successfully completed to attain this qualification.

CHCAGE011 Provide support to people living with dementia
This unit describes the performance outcomes, skills and knowledge required to provide person-centred care and support to people living with dementia. It involves following an established individualised plan.

CHCAGE013 Work effectively in aged care
This unit describes the performance outcomes, skills and knowledge required to work effectively in an aged care work context. The unit covers meeting job requirements, complying with organisational requirements and working in an aged care sector context.

CHCCCS001 Address the needs of people with chronic disease
This unit describes the skills and knowledge required to determine and address specific issues faced by people who have a chronic disease, in the context of contributing to a holistic approach to support.

CHCCCS031 Provide individualised support
This unit describes the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations.

CHCCCS038 Facilitate the empowerment of people receiving support
This unit describes the performance outcomes, skills and knowledge required to facilitate the empowerment of people receiving support, and to deliver rights-based services using a person-centred approach. It should be carried out in conjunction with individualised plans.

CHCCCS040 Support independence and wellbeing
This unit describes the skills and knowledge required to provide individualised services in ways that support independence, as well as physical and emotional wellbeing.

CHCCCS041 Recognise healthy body systems
This unit describes the skills and knowledge required to work with basic information about the human body and to recognise and promote ways to maintain healthy functioning of the body.

CHCCOM005 Communicate and work in health or community services
This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

CHCDIV001 Work with diverse people
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

CHCLEG001 Work legally and ethically
This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role.

CHCPAL003 Deliver care services using a palliative approach
This unit describes the performance outcomes, skills and knowledge required to provide care for people with life-limiting illness and those within the normal ageing process using a palliative approach, as well as end-of-life care.

HLTAID011 Provide First Aid
This unit describes the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.

HLTHPS006 Assist clients with medication
This unit describes the skills and knowledge required to prepare for and provide medication assistance, and complete medication documentation. It also involves supporting a client to self-administer medication.

HLTINF006 Apply basic principles and practices of infection prevention and control
This unit describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks.

HLTWHS002 Follow safe work practices for direct client care
This unit describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members.

You will be required to perform the activities outlined in CHCCCS040 Support independence and wellbeing during a period of at least 120 hours of direct support work.

Future Job Outcomes

• Podiatrist’s Assistant
• Physiotherapist’s Assistant
• Occupational Therapy Assistant
• Medical Imaging Assistant
• Allied Health Assistant

Industry Recognition

Nationally Recognised Training (NRT)

• HLT33021 Certificate III in Allied Health Assistance is a Nationally Recognised Qualification.
• On successful completion of this qualification, you will be issued with an Australian Qualification Framework (AQF) Certificate and Record of Results.

UNE Partnerships

• Successful attainment of this qualification will provide a pathway into higher qualifications, such as the HLT47715 Certificate IV in Medical Practice Assisting.

Units of Competency

12 units of competency must be successfully completed to attain this qualification.

BSBMED301 Interpret and apply medical terminology appropriately
This unit describes the skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology.

CHCCCS002 Assist with movement
This unit describes the skills and knowledge required to support people who require assistance with basic physical movement which may be due to incapacity.

CHCCCS010 Maintain a high standard of service
This unit describes the skills and knowledge to deliver and maintain a high standard of service.

CHCCCS020 Respond effectively to behaviours of concern
This unit describes the skills and knowledge required to respond effectively to behaviours of concern of people. Skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties.

CHCCCS038 Facilitate the empowerment of people receiving support
This unit describes the performance outcomes, skills and knowledge required to facilitate the empowerment of people receiving support, and to deliver rights-based services using a person-centred approach.

CHCCOM005 Communicate and work in health or community services
This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

CHCDIV001 Work with diverse people
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

HLTAAP001 Recognise healthy body systems
This unit describes the skills and knowledge required to work with basic information about the human body and to recognise and promote ways to maintain healthy functioning of the body.

HLTAHA027 Assist with an allied health program
This unit describes the skills and knowledge required to provide assistance to an Allied Health Professional. Work includes following treatment plans for therapeutic interventions or conducting programs.

HLTAHA049 Recognise impact of health conditions
This unit describes the skills and knowledge required to recognise the impact of health conditions of a person undertaking an intervention or therapy program. Work includes using a basic understanding of the human body to assist in interpreting information about person’s health status to promote ways to maintain a healthy functioning of the body.

HLTINF006 Apply basic principles and practices of infection prevention and control
This unit describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks.

HLTWHS001 Participate in workplace health and safety
This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others.

You will be required to perform the activities outlined in HLTAHA027 Assist with an allied health program during a period of at least 120 hours of allied health assistance work.

 Future Job Outcomes

• NDIS Team Leader
• NDIS Service Leader
• Support Coordinator
• Service Coordinator
• Community Coordinator

Industry Recognition

Nationally Recognised Training

• 11076NAT Diploma of Leadership in Disability Services is a nationally recognised qualification.
• On successful completion of the 12 units of competency in this course, you will be issued with an Australian Qualification Framework (AQF) Certificate and Record of Results.

Industry Recognised Training

• 11076NAT Diploma of Leadership in Disability Services has been developed in consultation with more than 30 employers, industry associations, and government agencies.
• This program was developed with funding from the Commonwealth Government Department of Social Services.

University of New England (UNE)

Successful attainment of 11076NAT Diploma of Leadership in Disability Services will allow for articulation into higher awards at the University of New England including:

• Graduate Certificate in Disability Practice
• Graduate Diploma in Disability Practice
• Master of Disability Practice

*Applications must address UNE Program entry criteria. Enrolment fees are set annually by the UNE.

Units of Competency

You must successfully complete 12 units to obtain 11076NAT Diploma of Leadership in Disability Services.

BSBLDR523 Lead and manage effective workplace relationships

This unit describes the skills and knowledge required to lead and manage effective workplace relationships.

BSBOPS502 Manage business operational plans

This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability.

BSBOPS504 Manage business risk

This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area.

BSBPEF501 Manage personal and professional development

This unit describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others.

BSBPEF502 Develop and use emotional intelligence

This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.

BSBPMG430 Undertake project work

This unit describes the skills and knowledge required to undertake a minor project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.

BSBTWK501 Lead diversity and inclusion

This unit describes the skills and knowledge required to lead diversity for a work area. It covers implementing the organisation’s diversity policy, fostering diversity within the work team and promoting the benefits of a diverse workplace.

CHCMGT003 Lead the work team

This unit describes the skills and knowledge required to undertake supervisory and coordinating activities in work groups in health and community service organisations.

CHCMGT005 Facilitate workplace debriefing and support processes

This unit describes the skills and knowledge required to monitor and support workers. This includes implementing support processes to manage stress and emotional wellbeing of self or colleagues working in varied health and community service contexts.

CHCPRP001 Develop and maintain networks and collaborative partnerships

This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.

NAT11076001 Lead effectively in the disability sector

This unit describes the skills and knowledge required to lead, manage and support teams and individual workers effectively in an organisation that provides services to National Disability Insurance Scheme (NDIS) participants.

NAT11076002 Manage finance in the disability sector

This unit describes the skills and knowledge required to meet the financial responsibilities of a frontline leader in the disability sector. It covers managing resources, budgeting and financial forecasting to achieve the required objectives of an organisation providing services to National Disability Insurance Scheme (NDIS) and fee-paying participants.

Please note that a range of elective units can be made available for corporate groups to ensure that 11076NAT Diploma of Leadership in Disability Services meets the needs of your organisation. Get in touch today to find out more.