Emotional intelligence for project managers

Project Management Short Course

Emotional intelligence for project managers

A short Project Management course outlining developing and using emotionally intelligence and undertaking project work.

Overview

  • Course Fees
    $1950
  • Duration
    Up to 6 months
  • Delivery
    Individual students (online)

A short course can be a great way to improve your skills quickly and improve your prospects when applying for a new job or promotion!

Discover how you can apply new insights on ‘emotional intelligence’ in your project management style.

By incorporating emotional intelligence into your project management style, you will understand how to better manage your team, leading to increased morale and motivation, and maximising your team’s outcomes while ensuring your project meets its timeline, quality standards and budgets.

Enrol anytime

Study at your own pace, anywhere at anytime

Expert trainers

Subject matter experts offering support during your online experience

Study Online

Access to our online community of students and trainers

Great Support

Support in balancing your work/life and study

Are you ready to study for your future?

Are you ready to further your professional development and advance your career but still have a few questions?

Submit an enquiry with one of our friendly Course Advisors today!

Enol now

Graduate Outcomes

On successful completion of this short course you will have the skills and knowledge to:

  • identify the impact of own emotions in others in the workplace
  • recognise and address the emotional strengths and weaknesses of others
  • promote the development of emotional intelligence in others
  • utilise emotional intelligence to maximise team outcomes
  • define a project
  • develop a project plan
  • administer and monitor a project
  • finalise a project
  • review a project.

Future Job Outcomes

  • Project Manager
  • Team Leader
  • Human Resources Advisor
  • Administration Manager
  • Team Mentor and Coach
  • Asset Manager
  • Risk Assessment Officer.

Recommended Education

  • Year 12; OR
  • Certificate IV level qualification; OR
  • Language, literacy, and numeracy evaluation.

Recommended Work Experience

  • Currently working as a Manager; OR
  • 3 + years of RELEVANT work experience; OR
  • 5+ years of ANY work experience

Units of competency

Students upon successful completion of these three units of competency in this short course will receive a Statement of Attainment.

BSBPMG430 Undertake project work

Learn the skills to ensure projects meet timelines, quality standards are upheld, and that budgetary limits and other requirements are set for your project. Apply your learnt skills and knowledge to undertake a straightforward project or a section of a larger project by developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.
In this unit learn to identify, analyse, synthesise and act upon the impact of your own emotions on others, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes in your workplace.

BSBPEF502 Develop and use emotional intelligence

Learn the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness, and relationship management in the workplace. This unit applies to those who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role, and may be responsible for leading a team or work area.

BSBCRT511 Develop critical thinking in others

Learn the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context. This unit applies to those who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles and responsible for leading teams.

Kick-Start Your Future Today

We are one of Australia’s most progressive training organisations with the backing of Australia’s highest-rated online university – the University of New England. 

Our flexible courses will help you to develop the skills required by a rapidly evolving workplace.

Contact us today – our friendly course advisors are waiting to help!

Enquire Now!






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    Project Management Short Course

    The Project Management Triangle

    Tackle your projects head on and empower a Project Manager in your practice today. Are you identifying and managing projects effectively? The Project Management Triangle is here to assist in elevating your Project Management skills to a new level.

    Overview

    • Course Fees
      $1,950
    • Duration
      Up to 6 months
    • Delivery
      Individual students (online)

    A short course can be a great way to improve your skills quickly and improve your prospects when applying for a new job or promotion!

    Project Fundamentals are the foundation blocks for managers, supervisors and team leaders who are required to apply their skills and knowledge to meet project requirements, including scope, timelines and costs.

    Learning the fundamentals of project management will enable you to understand the boundaries of your project, and effectively plan and manage your projects to achieve their targets and goals within their determined schedules.

    Enrol anytime

    Study at your own pace, anywhere anytime

    Expert trainers

    Subject matter experts offering support during your online experience

    Study Online

    Access to our online community of students and trainers

    Great Support

    Support in balancing your work/life and study

    Are you ready to study for your future?

    Are you ready to further your professional development and advance your career but still have a few questions?

    Submit an enquiry with one of our friendly Course Advisors today!

    Enrol now

    Graduate Outcomes

    On successful completion of this short course you will have the skills and knowledge to:

    • conduct project authorisation activities
    • define project scope
    • manage project scope control procedures and processes
    • determine project schedules
    • implement project schedules
    • assess time management outcomes
    • determine project costs
    • monitor and control project costs
    • complete cost-management processes.

    Future Job Outcomes

    • Project Manager
    • Team Leader
    • Strategic Planning Officer
    • Administration Manager
    • Asset Manager
    • Risk Assessment Officer.

    Recommended Education

    • Year 12; OR
    • Certificate IV level qualification; OR
    • Language, literacy, and numeracy evaluation

    Recommend Work Experience

    • Currently working as a Project Manager; OR
    • 3+ years of RELEVANT work experience.

    Units of Competency

    Students upon successful completion of these three units in this short course will receive a Statement of Attainment.

    BSBPMG530 Manage project scope

    Describes the skills and knowledge required to determine and manage project scope. It involves obtaining project authorisation, developing a scope management plan, and managing the application of project scope controls.The unit applies to individuals responsible for managing and leading a project in an organisation, business or as a consultant.

    BSBPMG531 Manage project time

    Manage project time unit describes the skills and knowledge required to manage time during projects. It involves determining and implementing the project schedule and assessing time management outcomes.The unit applies to individuals responsible for managing and leading a project in an organisation, business, or as a consultant.

    BSBPMG533 Manage project cost

    This unit describes the skills and knowledge required to identify, analyse and refine project costs to produce a budget, and to use this budget as the principal mechanism to control project cost.The unit applies to individuals responsible for managing and leading a project in an organisation, business, or as a consultant.

    Kick-Start Your Future Today

    We are one of Australia’s most progressive training organisations with the backing of Australia’s highest-rated online university – the University of New England. 

    Our flexible courses will help you to develop the skills required by a rapidly evolving workplace.

    Contact us today – our friendly course advisors are waiting to help!

    Enquire Now!






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      HC401 - Health and Community Short Course

      Medical Assisting Essentials

      An introductory course providing practices and candidates with an insight into the competencies and skills required to become a medical practice assistant (MPA). The MPA is an emerging role within many practices, with a significant part to play in both front of house and back of house settings.

      Overview

      • Course Fees
        $1,200
      • Duration
        Up to 6 months
      • Delivery
        Individual students (online)

      A short course can be a great way to improve your skills quickly and improve your prospects when applying for a new job or promotion!

      Understanding the Fundamentals of Medical Assisting will help you as a health worker to assist in handling medical specimens, facilitate a coordinated approach to client care and maintain medication stocks, all the while working directly or indirectly with a health professional.

      Enrol anytime

      Study at your own pace, anywhere at anytime

      Expert trainers

      Subject matter experts offering support during your online experience

      Study Online

      Access to our online community of students and trainers

      Great Support

      Support in balancing your work/life and study

      Are you ready to study for your future?

      Are you ready to further your professional development and advance your career but still have a few questions?

      Submit an enquiry with one of our friendly Course Advisors today!

      Enrol now

      Graduate Outcomes

      On successful completion of this short course, you will have the skills and knowledge to:

      • follow standard procedures for handling specimens
      • organise off-site testing of specimens
      • conduct on-site testing of specimens
      • provide instruction and information to clients
      • follow up with clients
      • exchange information among providers
      • facilitate multi-disciplinary approach to client care
      • monitor medication stock levels
      • order stock
      • handle and store medication stocks
      • maintain medication documentation.

      Future Job Outcomes

      • Medical Receptionist
      • Practice Manager
      • Administration Assistant
      • Business Manager
      • Senior Receptionist.

      Recommended Education

      • Year 9; OR
      • Recognised foundation program; OR
      • Language, literacy, and numeracy evaluation.

      Recommended Work Experience

      • Applicants should be working in a frontline support or customer service role in a general medical or specialist health care practice or hospital setting.

      Units of Competency

      Students upon successful completion of these three units of competency in this short course will receive a Statement of Attainment.

      HLTHSP005 Handle medical specimens

      As a health worker, learn the skills and knowledge required to handle specimens including organising off-site testing and performing certain on-site tests. Please note the scope of this until does not include any specimen collection.

      HLTINF006Apply basic principles and practices of infection prevention and control

      This unit describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks.

      HLTHPS003 Maintain medication stocks

      This unit describes the skills and knowledge required to order, store and monitor medication stock levels and complete associated documentation to meet regulatory requirements.

      Kick-Start Your Future Today

      We are one of Australia’s most progressive training organisations with the backing of Australia’s highest-rated online university – the University of New England. 

      Our flexible courses will help you to develop the skills required by a rapidly evolving workplace.

      Contact us today – our friendly course advisors are waiting to help!

      Enquire Now!






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        FM503 - Facilities Management Short Course

        Managing Risk and Safety

        This short course outlines Managing Risk and Safety within Facilities Management, empowering the learner with the requisite confidence, skills and knowledge to meet these requirements within the workplace.

        It covers the following three units:

        1. BSBWHS521 Ensure a safe workplace for a work area
        2. BSBOPS504 Manage business risk
        3. NAT10938002 Develop and manage facility maintenance plans

         

        Overview

        • Course Fees
          $1950
        • Duration
          Up to 6 months
        • Delivery
          Individual students (online)

        A short course can be a great way to improve your skills quickly and improve your prospects when applying for a new job or promotion!

        Effective risk and safety management within your workplace will help to increase the safety of those working within facilities while minimising the risks associated with certain hazards.

        This short course has been developed by the Facility Management Association of Australia in conjunction with UNE Partnerships and industry Subject Matter Experts (SMEs).

        It has been designed to meet the skills and knowledge required for facilities managers who lead, manage and maintain internal and external facility operation teams and services.

        Enrol anytime

        Study at your own pace, anywhere at anytime

        Expert trainers

        Subject matter experts offering support during your online experience

        Study Online

        Access to our online community of students and trainers

        Great Support

        Support in balancing your work/life and study

        Are you ready to study for your future?

        Are you ready to further your professional development and advance your career?

        It should only take you 15 minutes to get started!

        Enrol now

        Graduate Outcomes

        On successful completion of this short course, you will have the skills and knowledge to:

        • establish risk context
        • identify risks
        • analyse risks
        • select and implement treatments
        • establish and maintain participative arrangements for the management of health and safety
        • establish and maintain procedures for identifying hazards, and assessing and controlling risks
        • establish and maintain a quality health and safety management system.

        Future Job Outcomes

        • WHS Advisor
        • Risk Manager
        • Project Manager
        • Safety Manager.

        Pathways

        UNE Partnerships

        • The units in this short course form part of the Diploma of Facilities Management,* which students may chose to enrol in to further their career education. (* This course is not recognised under the Australian Qualification Framework).

        Units

        Students upon successful completion of these three units in this short course will receive a Statement of Attainment.

        BSBWHS521 Ensure a safe workplace for a work area

        This unit provides the skills and knowledge required to establish, maintain and evaluate an organisation’s work health and safety (WHS) policies, procedures, and programs in a work area to ensure a safe workplace, according to WHS legislative requirements. It takes a systems approach and addresses compliance with relevant legislative requirements.

        BSBOPS504 Manage business risk

        This unit provides skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.

        NAT10938002 Develop and manage facility maintenance plans

        This unit focuses on the requirement for facility managers to develop and manage facility maintenance plans for essential maintenance services and other services in a facility.

        Kick-Start Your Future Today

        We are one of Australia’s most progressive training organisations with the backing of Australia’s highest-rated online university – the University of New England. 

        Our flexible courses will help you to develop the skills required by a rapidly evolving workplace.

        Contact us today – our friendly course advisors are waiting to help!

        Enquire Now!






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          BM401 - Business and Management Short Course

          Leadership Principles

          A short course designed to introduce participants to the baseline skills and knowledge required to lead staff and teams effectively. Leadership Principles focuses heavily on organisational leadership skills within a contemporary workplace setting and managing projects in an organisation.

          Overview

          • Course Fees
            $1,650
          • Duration
            Up to 6 months
          • Delivery
            Individual students (online)

          A short course can be a great way to improve your skills quickly and improve your prospects when applying for a new job or promotion!

          Leadership Principles are the foundation blocks for managers, supervisors and team leaders who are required to communicate effectively with others within the workplace and bridge the gap between management and team members.

          The skills and knowledge that you learn will enable you to plan and supervise the performance of your team, while understanding the context and choosing the methods of communication to suite the audience and model high standards of conduct that reflect your organisation’s standards and values.

          Enrol anytime

          Study at your own pace, anywhere at anytime

          Expert trainers

          Subject matter experts offering support during your online experience

          Study Online

          Access to our online community of students and trainers

          Great Support

          Support in balancing your work/life and study

          Are you ready to study for your future?

          Are you ready to further your professional development and advance your career but still have a few questions?

          Submit an enquiry with one of our friendly Course Advisors today!

          Enrol now

          Graduate Outcomes

          On successful completion of this short course, you will have the skills and knowledge to:

          • identify context for communication
          • clarify message and engage communication
          • take follow-up actions to improve leadership communication processes
          • plan to achieve team outcomes
          • lead team to develop cohesion
          • participate in and facilitate work within the team
          • liaise with management
          • model high standards of management performance and behaviour
          • enhance organisation’s image
          • make informed decisions in the workplace.

          Future Job Outcomes

          • Office Manager
          • Team Leader
          • Administration Officer
          • Accounts Supervisor.

          Recommended Education

          • Year 10; OR
          • Certificate III level qualification; OR
          • Language, literacy, and numeracy evaluation

          Recommended Work Experience

          • Currently working as a Team Leader; OR
          • 1 + year of RELEVANT work experience; OR
          • 3 + years of ANY work experience.

          Units of Competency

          Students upon successful completion of these three units of competency in this short course will receive a Statement of Attainment.

          BSBPEF502 Develop and use emotional intelligence

          Learn the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness, and relationship management in the workplace. This unit applies to those who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role, and may be responsible for leading a team or work area.

          BSBXTW401 Lead and facilitate a team

          This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry.
          This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.

          BSBLDR411 Demonstrate leadership in the workplace

          This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values.
          The unit applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These leaders have a strong influence on the work culture, values and ethics of the teams they supervise.

          Kick-Start Your Future Today

          We are one of Australia’s most progressive training organisations with the backing of Australia’s highest-rated online university – the University of New England. 

           Our flexible courses will help you to develop the skills required by a rapidly evolving workplace.

          Contact us today – our friendly course advisors are waiting to help!

          Enquire Now!






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            BM502 - Business and Management Short Course

            Management Principles

            A short course to accredit your senior administrative staff with the skills and knowledge required to fully support and manage staff effectively. Management Leadership contains units that align with undertaking managing operational plans, risk, and budgets and financial plans, whilst displaying leadership in the workplace.

            Overview

            • Course Fees
              $1,950
            • Duration
              Up to 6 months
            • Delivery
              Individual students (online)

            A short course can be a great way to improve your skills quickly and improve your prospects when applying for a new job or promotion!

            Learn the fundamentals of managing, including developing and monitoring the implementation of an operational plan to provide efficient and effective workplace practices within your organisation’s productivity and profitability plans.

            You will learn how to manage the risks in a range of contexts across your organisation and undertake financial management within a work team to ensure that financial resources are used effectively and are managed in line with financial objectives of your team and your organisation.

            Enrol anytime

            Study at your own pace, anywhere at anytime

            Expert trainers

            Subject matter experts offering support during your online experience

            Study Online

            Access to our online community of students and trainers

            Great Support

            Support in balancing your work/life and study

            Are you ready to study for your future?

            Are you ready to further your professional development and advance your career but still have a few questions?

            Submit an enquiry with one of our friendly Course Advisors today!

            Enrol now

            Graduate Outcomes

            On completion of this short course you will have the skills and knowledge to:

            • develop an operational plan
            • plan and manage acquisition of resources and services
            • monitor and review operational performance systems and processes
            • establish risk context
            • identify risks
            • analyse risks
            • select and implement treatments
            • plan financial management approaches
            • implement financial management approaches
            • monitor and control finances
            • review and evaluate financial management processes.

            Future Job Outcomes

            • Office Manager
            • Team Leader
            • Administration Officer
            • Accounts Supervisor.

            Recommended Education

            • Year 12; OR
            • Certificate IV level qualification; OR
            • Language, literacy, and numeracy evaluation

            Recommended Work Experience

            • Currently working as a Manger; OR
            • 3+ years of RELEVANT work experience; Or
            • 5+ years of ANY work experience

            Units of Competency

            Students upon successful completion of these three units of competency in this short course will receive a Statement of Attainment.

            BSBOPS502 Manage business operational plans

            Learn the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability. This unit is for those who manage the work of others and operate within the parameters of a broader strategic and/or business plans.

            BSBOPS504 Manage business risk

            Learn the skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. The unit applies to those who are working in positions of authority and who are approved to implement change across the organisation, business unit, program, or project area.

            BSBFIN501 Manage budgets and financial plans

            Learn the skills and knowledge required to undertake financial management in an organisation or work area. It includes planning and implementing financial management approaches and supporting and evaluating the effectiveness of financial management processes.

            Kick-Start Your Future Today

            We are one of Australia’s most progressive training organisations with the backing of Australia’s highest-rated online university – the University of New England. 

             Our flexible courses will help you to develop the skills required by a rapidly evolving workplace.

            Contact us today – our friendly course advisors are waiting to help!

            Enquire Now!






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              BM501 - Business and Management Short Course

              Leading Successful Change

              To achieve and lead successful change empowers the learner with the requisite confidence, skills and knowledge to support dynamic business transformation. This short course is intended to be undertaken by senior administrative staff and aspiring managers within a business environment.

              Overview

              • Course Fees
                $1,950
              • Duration
                Up to 6 months
              • Delivery
                Individual students (online)

              A short course can be a great way to improve your skills quickly and improve your prospects when applying for a new job or promotion!

              Lead successful change within your organisation by learning the skills and knowledge to lead, manage and support effective workplace relationships to achieve organisational values, goals and cultural diversity, while overseeing continuous improvement of the systems, processes and procedures.

              By gaining a good understanding of how to develop systems, analyse information to adjust performance strategies and manage further procedures within your organization, you will be able to inspire and help motivate others in achieving your organisation’s common goals together.

              Enrol anytime

              Study at your own pace, anywhere at anytime

              Expert trainers

              Subject matter experts offering support during your online experience

              Study Online

              Access to our online community of students and trainers

              Great Support

              Support in balancing your work/life and study

              Are you ready to study for your future?

              Are you ready to further your professional development and advance your career but still have a few questions?

              Submit an enquiry with one of our friendly Course Advisors today!

              Enrol now

              Graduate Outcomes

              On successful completion of this short course, you will have the skills and knowledge to:

              • communicate organisational mission and goals
              • influence groups and individuals
              • build and support teams
              • demonstrate personal and professional competence
              • manage ideas and information
              • establish systems to develop trust and confidence
              • manage the development and maintenance of networks and relationships
              • manage difficulties to achieve positive outcomes
              • lead continuous improvement systems and processes
              • monitor and adjust performance strategies
              • manage opportunities for further improvement.

              Future Job Outcomes

              • Office Manager
              • Team Leader
              • Administration Officer
              • Accounts Supervisor.

              Recommended Education

              • Year 12; OR
              • Certificate IV level qualification; OR
              • Language, literacy, and numeracy evaluation

              Recommended Work Experience

              • Currently working as a Manger; OR
              • 3+ years of RELEVANT work experience; Or
              • 5+ years of ANY work experience

              Units of Competency

              Students upon successful completion of these three units of competency in this short course will receive a Statement of Attainment.

              BSBLDR602 Provide leadership across the organisation

              Learn the skills and knowledge required to demonstrate senior leadership behaviour and personal and professional competence. Business ethics are also addressed in this unit. The unit applies to those who have a role in modelling professionalism in their organisation and industry and inspiring and motivating others to achieve organisational goals. Leadership is seen in the context of the organisational mission.

              BSBLDR523 Lead and manage effective workplace relationships

              Learn the skills and knowledge required to demonstrate senior leadership behaviour and personal and professional competence. Business ethics are also addressed in this unit. The unit applies to those who have a role in modelling professionalism in their organisation and industry and inspiring and motivating others to achieve organisational goals. Leadership is seen in the context of the organisational mission.

              BSBSTR502 Facilitate continuous improvement

              Learn the skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies and to manage opportunities for further improvements. This unit applies to those who take an active role in managing a continuous improvement process in order to achieve an organisation’s objectives.

               

              Kick-Start Your Future Today

              We are one of Australia’s most progressive training organisations with the backing of Australia’s highest-rated online university – the University of New England. 

               Our flexible courses will help you to develop the skills required by a rapidly evolving workplace.

              Contact us today – our friendly course advisors are waiting to help!

              Enquire Now!






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