Is your team ready for the next chapter?

Is your team ready for the next chapter?

As we find ourselves in a continually changing business environment, we are provided with a remarkable opportunity for self-reflection. This may a good opportunity to consider what the next chapter looks like and to ensure that your team are ready.

UNE Partnerships has been a leader in the provision of highly customized online education and training for more than 30 years.

  • Workforce consultation
  • Training solutions
  • Tailored qualifications
  • FREE Traineeships in NSW

We work closely with industry through our Academic Directors to ensure that our programs are highly relevant and respond to emerging business requirements.


JOHN ROSS
BUSINESS AND LEADERSHIP MANAGEMENT
John has extensive experience in senior management and community relations, holding a number of positions with Sydney Water and consulting widely with organisations nationally and internationally.

SEAN O’TOOLE
GOVERNMENT
Sean has worked in both vocational and higher education sectors, served on university curriculum advisory boards, and managed industry-leading and award-winning capability-building initiatives in large government organisations.

CATHY BAYNIE
PRACTICE MANAGEMENT
Cathy has worked as a practice manager and consultant in the Australian healthcare sector for more than 30 years.

GARY SMITH
PRACTICE MANAGEMENT
Gary is a successful practice manager of extended-hours and large, multi-services medical practices in the Western Sydney area.

DOUG WHEELER
PROJECT MANAGEMENT
Doug has worked as an engineer and consultant for over 30 years, and for the past 20 years as an educator, mentor and coach in engineering and project management.

Book a free consultation with our partnerships team to learn more:

Remy Bucoy
Partnerships Manager
m  |  0423 771 747
e    |  remy.bucoy@unep.edu.au

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    Celebrate World FM Day with FMA’s networking event!
    May 11 2020
    Gary Smith – Regional Finalist for QTA Awards 2020
    August 3 2020

    Celebrate World FM Day with FMA’s networking event!

    Date: 13 May 2020
    Starts: 4:30pm
    Click here to purchase tickets to this event from the FMA website.

     

     

    Virtual World FM Day Networking Event

    Once a year, the global facilities management community comes together to recognise the FM industry.

    This year, given the current situation, FMA Australia is holding a Virtual Networking Event to celebrate the day and bring our FM industry together.

    Facilities managers are the people who keep our built environment functioning safely and efficiently, even during times of crisis, and there’s no better time than now to recognise that.

    While it is sometimes a hidden and thankless job, FM professionals have continued to work during the current pandemic so that our hospitals, supermarkets and other essential facilities can remain open.

    The theme of World FM Day 2020 is Celebrating our Environment, acknowledging our respect for the environment and our continuing focus on sustainability. The FM industry is a key driver of practices that support sustainability and resilience across the built environment.

    Join us at this special event as we connect virtually, and raise a glass to our industry.


    Location:                          Virtual live-streaming event                              

    Date:                                  Wednesday 13 May 2020

    Time:                                 4:30pm – 5:30pm  AEST

    Price:                                 Members – $22 (including GST) Non-members – $42 (including GST)

    Program:                         – Welcome – Speaker & video Presentations – Virtual Networking Session – BYO drinks

    Guest Presenters:         Duncan Waddell – Chair, Global FM & Managing Director, FM Intelligence (MC/Facilitator)

                                                 Jeffrey Robinson – Sustainable Buildings Leader – Aurecon (see bio below sponsors)

    TOPIC:                                 The Role of Facility Managers in Flattening The Climate Change Curve 

    Registration:                    Restricted access to the Virtual Event Portal will be provided direct to registered attendees prior to the event date

     

    Major Sponsor

    Supporting Sponsor


    SPEAKER BIOS

    Jeffrey Robinson – Technical Director, Built Environment, Aurecon

    Jeff is a Technical Director and Sustainability Consultant working in Aurecon’s Melbourne Office  He has worked as a consulting engineer for over 33 years working in London, Ireland and for the last 23 years in Melbourne and overseas.  He has been involved in the design of a wide variety of leading edge sustainable buildings and communities in Australia, New Zealand, South Africa, the Middle East, Europe and America.He is a passionate advocate for great Architecture and Urban Design and the design of sustainable and healthy buildings. Jeff is an experienced Green Star Accredited Professional, LEED AP, and Infrastructure Sustainability Professional and a member of the WELL Building Faculty.  Jeff is the Chair of the Property Council of Australia’s Victorian Sustainable Development Committee, a Technical Specialist on the Office of the Victorian Governments Design Review Panel, a Member of the South Australian Design Review panel, a  Member of the Heritage Council of Victoria and a Climate Reality Leader.

    Duncan Waddell – Chair, Global FM & Managing Director, FM Intelligence

    As the company’s Managing Director Duncan Waddell is one of Australia’s leading authorities in the profession of facilities management. He has over 30 years of international management experience across facility, asset and corporate real estate fields and is a recognised keynote speaker at national and international conferences, forums and workshops and is a visiting lecturer at some of Australia’s leading universities.  Duncan has worked with a wide range of international organisations including NAB, Coles, RMIT University, Macquarie University, Westpac, IBM, General Electric, Lend Lease and Shell Australia.  Duncan Is a Life Member and former Chairman of the Facility Management Association of Australia (FMAA). Duncan is also the Chairman of Global FM, the federation of FM Associations from countries around the world. He is a Member of the International Facility Management Association (IFMA) and a Fellow of the Australian Institute of Company Directors (FAICD)

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      UNE Partnerships – proud sponsor of keynote speaker Amanda Leck @ FMA Ideaction Virtual Conference!!
      May 11 2020
      Is your team ready for the next chapter?
      July 17 2020

      UNE Partnerships – proud sponsor of keynote speaker Amanda Leck @ FMA Ideaction Virtual Conference!!

      UNE Partnerships is proud to be the sponsor of Key Speaker – Amanda Leck at this year’s FMA Ideaction Virtual Conference. Hear her speak at 11.00 – 11.30am

      To view the Virtual Conference Program, please click here.

        AMANDA LECK
      EXECUTIVE DIRECTOR
      AUSTRALIAN INSTITUTE FOR DISASTER RESILIENCE 

      BIOGRAPHY:
      Amanda Leck is a community development and engagement professional with a proven ability to provide leadership and strategic direction in the planning, implementation and delivery of programs, in a complex environment.Amanda has worked extensively towards establishing partnerships with all levels of Government and the business sectors and has demonstrated leadership and management experience.With 20 years’ experience in the emergency management and community sectors, Amanda led the community development area for CFA, Victoria. Joining AFAC in 2009, she was appointed Director Community Safety in 2013, where she led the Community Safety Directorate and provided strategic advice in relation to risk reduction, community safety and warnings.In 2019 Amanda was appointed as Executive Director of the Australian Institute for Disaster Resilience (AIDR), an operating division of AFAC.

       

      SYNOPSIS OF PRESENTATION:
      For Australians and those across the world, the events of late 2019 and 2020 have been a startling and distressing stride into incredibly challenging realities. The horror of seeing large swathes of the country burn in bushfires that took 33 lives and destroyed homes, livelihoods and environments, followed shortly thereafter by the onset of a pandemic that has changed the way we are able to live our lives, has impacted us all and will continue to do so over a long period of time.In the face of such challenges, and those to yet come, resilience to disasters is more important than ever.This presentation will share insights and reflections on the Black Summer of bushfires and give a high-level overview of current trends influencing disaster resilience strategy and action. It will touch on areas such as building disaster resilience and reducing disaster risk; resilience in buildings, infrastructure and systems; strengthening partnerships to address systemic climate and disaster risk; leadership from diverse groups; and growing cross-sector collaboration.Building resilience to disasters is not just for emergency services. These trends will be discussed in the context of the important role decision makers in all areas across the business, government, education and community sectors can play to make wise choices that make Australia a safe and prosperous place to live, now and into the future.

       

      CONFERENCE THEME

      The theme of Ideaction.Virtual, “FM Ahead of the Game 2020, Virtualising the FM Industry“, is a concept which drives our focus on the rapidly changing environment, forecasting what is ahead in the facilities management industry and embracing new technologies and trends.

      In addition to the overarching conference theme, there will be short presentations available covering the following sub-themes:

      Abstract Themes

      Defining the FM Future
      • Smart Buildings, Technology/Software
      • Data – Building Performance Data, Flow Management
      • Digital Technology & Information (BIM) in New Builds and Existing Buildings
      • Big Data
      • Internet of Things (IoT)
      • System Integration
      • Emergency Preparedness/Resilience
      • Workplace Procurement
      • System Integration
      Building Momentum in FM
      • Long-term Planning
      • The Client Experience
      • Learnings & Interest from Millennials
      • Creating an FM Profile
      • Education
      • Productivity
      • Future Leaders
      • Getting People Involved within FM
      • Human Resources
      Standards & Regulations
      • ISO
      • Level of Consistency
      • Sub-Contractor Engagement/Things to Look Out For
      • Security – Strategies, Innovations
      • Compliance
      • Risk Management
      • Asset Protection
      • Long-term Security Planning
      • Counter Terrorism – Emergency Preparedness
      • The Third Space
      • Personal Safety – WHS
      • Sub-letting & Short Term Leasing
      Social Responsibility in FM
      • Sustainability – Reporting, Managing, Energy
      • Shared Work Placement
      • Wellbeing in the Workplace
      • The Environment & Impacts of the Industry
      • Indoor Environment
      • Diversity in the Workplace
      • Indigenous Engagement
      • Gender Equality

      TARGET AUDIENCE

      The target audience ranges from CEOs to practitioners, from Facilities Services Providers to Academics representing public, private and educational property, infrastructure and natural resource sectors. All come together to learn and interact to advance the industry, the technology within it and explore concepts that assist us in our progress.

      CONFERENCE AIM

      To provide a forum for facilities managers, property managers, space occupiers and other professionals who interact with the FM industry where they are informed by, and address current issues, including compliance, legislative change, public policy and industry developments. In particular, Ideaction.2020 will have a clear focus on the opportunities, challenges and solutions in facilities management.

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        Join us at this years FMA’s Ideaction Virtual Conference! Tuesday 2 June 2020.
        May 11 2020
        Celebrate World FM Day with FMA’s networking event!
        May 11 2020

        Join us at this years FMA’s Ideaction Virtual Conference! Tuesday 2 June 2020.

        Click here to register for the Ideaction Virtual Conference.

         

        IDEACTION.VIRTUAL

        In light of the COVID-19 pandemic, this year’s National Conference & Exhibition will be held as a virtual event. Join us for Ideaction.Virtual on Tuesday 2 June 2020!

        The theme of this year’s conference – Ahead of the Game 2020: Virtualising the FM Industry – reflects the way our world has changed since the sudden outbreak of coronavirus. As we struggle to adapt to the sweeping changes in our daily lives, most facilities remain open and buildings still need to be maintained. As an essential service, the facilities management industry must adapt to the different circumstances in order to continue operating safely and efficiently throughout the lockdown.

        By switching to a virtual platform, the Association is able to continue its objectives to act as a thought leader, to encourage knowledge sharing, and to foster connections across the industry. The comprehensive program will include a range of online features, such as webinars, live panel discussions, online presentations and interactive Q&A sessions.

        We are confident that the opportunities offered by modern technology will allow us to deliver the usual knowledge-rich conference experience that has supported learning and development in our industry for over 25 years. We hope you will join us in embracing this unique learning opportunity.

        To view the Virtual Conference Program, please click here.

         

         

        INVITATION TO PARTICIPATE

        In light of the constantly evolving COVID-19 (coronavirus) situation, we have made the decision to hold Ideaction.2020 as a virtual conference. This will allow us to continue encouraging industry thought leadership and knowledge sharing, while safeguarding the health and wellbeing of our members, event attendees and staff.

        We are confident that a comprehensive virtual program can deliver the knowledge-rich conference experience that has supported learning and development in our industry for over 25 years. The virtual program will include a range of online features such as live webinars, panel discussions, online presentations and interactive Q&A sessions.

        We believe that a digital platform offers many exciting possibilities, and hope you will join us as we rise to the challenges and opportunities of a new decade.

        The theme of this year’s conference, Ahead of the Game 2020: Virtualising the FM Industry, focuses on today’s rapidly changing environment. We will explore what lies ahead, while embracing new trends and technologies. There is an expectation that this year’s content will attract a high degree of interest, given its direct relationship to contemporary issues.

        The four streams remain unchanged: Defining the FM Future, Building Momentum in FM, Standards & Regulations and Social Responsibility in FM. As with previous years, the National Conference will give FM professionals the opportunity to better understand the changing landscape through research, case studies and shared experiences.

        I hope you can join us for Ideaction.Virtual, our first virtual National Conference!

        Nicholas Burt
        Chief Executive Officer
        Facility Management Association of Australia

         

        TARGET AUDIENCE

        The target audience ranges from CEOs to practitioners, from Facilities Services Providers to Academics representing public, private and educational property, infrastructure and natural resource sectors. All come together to learn and interact to advance the industry, the technology within it and explore concepts that assist us in our progress.

        CONFERENCE AIM

        To provide a forum for facilities managers, property managers, space occupiers and other professionals who interact with the FM industry where they are informed by, and address current issues, including compliance, legislative change, public policy and industry developments. In particular, Ideaction.2020 will have a clear focus on the opportunities, challenges and solutions in facilities management.

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          COVID19 Infection Control Training now available!
          May 6 2020
          UNE Partnerships – proud sponsor of keynote speaker Amanda Leck @ FMA Ideaction Virtual Conference!!
          May 11 2020

          COVID19 Infection Control Training now available!

          UNE Partnerships is pleased to present four new Infection Control Skill Sets, which have been developed to upskill your workforce to manage and respond to the infection risks posed by COVID19:

          • HLTSS00064 Infection Control Skill Set
          • HLTSS00065 Infection Control Skill Set (Retail)
          • HLTSS00066 Infection Control Skill Set (Food Handling)
          • HLTSS00067 Infection Control Skill Set (Transport and Logistics)

          These short courses will provide your staff with the skills to follow organisational infection prevention and control policies and procedures, including implementing standard and transmission-based precautions and responding to infection risks in your workplace.

          These new courses are designed to suit the unique challenges of these high-risk industries, however training can be further tailored to meet the specific requirements of your organisation for larger groups.

          To learn more information about these Skill Sets and how we can help upskill your frontline staff, please contact Remy Bucoy on 0423 771 747 or email remy.bucoy@unep.edu.au.

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            Flexible training to reinforce your practice’s workforce
            May 4 2020
            Join us at this years FMA’s Ideaction Virtual Conference! Tuesday 2 June 2020.
            May 11 2020

            Flexible training to reinforce your practice’s workforce

            UNE Partnerships has worked closely with Australian Association of Practice Management (AAPM) and the healthcare sector for 30+ years to design flexible courses and qualifications for Medical Receptionists, Medical Practice Assistants (MPA) and Practice Managers.

            As our health system is under extreme pressure to provide continuing high-quality health services, there is ongoing need for service providers to ensure staff are skilled, engaged and ready to assist.

            General practices and other service providers may benefit from UNE Partnerships training initiatives which aim to attract, engage and develop a skilled and qualified healthcare workforce.

            Many of our courses are 100% online, meaning you do not need to leave your home or workplace to complete your studies.

             

            1. We are excited to introduce our new Diploma of Leadership in Healthcare Practice (10820NAT).

            This contemporary qualification has a strong focus on continuous improvement, customer services, patient-centred care, and emerging trends in the sector and aims to help practice managers lead successful and sustainable medical practices in an increasingly dynamic healthcare environment.

            Click here for more information.

             

            2. Fundamentals of Practice Management. 

            This short course has been developed in partnership with the Australian Association of Practice Management (AAPM).  It is designed to empower aspiring and experienced practice managers with the foundation knowledge and skills required to successfully run a high-performing medical practice. The course has a strong focus on staff and team management and business operations, complemented by an understanding of risk management and compliance, data and information management. Participants will be equipped with checklists and tools to apply in their practice, including a Practice Improvement Plan and Personal Development Plan. All study materials are online and includes a half-hour coaching session to support students in planning the implementation of their practice improvement plan and personal development plan.

            Click here for more information.

             

            3. Fundamentals of Medical Assisting.

            The Fundamentals of Medical Assisting is an introductory short course (study period up to 6 months) providing practices and candidates with an insight into the competencies and skills required to become a medical practice assistant (MPA). The MPA is an emerging role within many practices, with a significant part to play in both front of house and back of house settings.

            Click here for more information.

             

             4. Fee-FREE Traineeships available in NSW.

            This government funded training initiative will fast track the knowledge and skills of new hires/new staff members. Qualifications that are funded include the following:

            • BSB40215 Certificate III in Business Administration (Medical)
            • HLT47715 Certificate IV in Medical Practice Assisting
            • BSB41515 Certificate IV in Business (for health practice managers)
            • BSB50215 Certificate IV in Leadership and Management (for health practice managers)
            • BSB51918 Diploma of Leadership and Management

            Click here for more information.

             

            5. FREE Tender and Submission Writing online course for health practice managers.

            UNE Partnerships and COORDINARE – South Eastern NSW PHN are pleased to present this short series of webinars and practical tools to provide you with the foundation skills and knowledge to write effective tenders and submissions on behalf of your medical practice.

            Click here for more information.

             

             

            To discuss your requirements, call  our Client Relationship Manager – Remy Bucoy on 02 6773 0021, mobile 0423 771 747 or email remy.bucoy@unep.edu.au.

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              QAIHC and UNE Partnerships
              April 27 2020
              COVID19 Infection Control Training now available!
              May 6 2020

              QAIHC and UNE Partnerships

              An information webinar for QAIHC students was held last week by UNE Partnership’s Program Manager – Margaret Kirby.

              Erica Lowah (pictured) from Purple House – Alice Springs (Western Desert Nganampa Walytja Palyantjaku Tjutaku Aboriginal Corporation), was a participant. “I really enjoyed the Certificate III in Business Administration (Medical) course with UNE Partnerships. I loved my first webinar lesson, I was bit apprehensive and anxious at first but UNEP mentored me through and made me feel at ease, now I feel really confident, thank you.”

              Our Program Manager – Margaret, was very touched by the feedback from Erica. “Today we covered writing simple documents and managing schedules in the webinar, it was great to see Erica in the Webinar and was pleased to see that she had already completed some tasks. Well done Erica!”

              Erica is being supported by UNE Partnerships through a series of online learning webinars and one on one mentored training.

              Click here for more information about our Certificate III in Business Administration – Medical (BSB31115).

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                Coronavirus Information
                March 23 2020
                Flexible training to reinforce your practice’s workforce
                May 4 2020

                Coronavirus Information

                Our thoughts are with those who have been affected by COVID-19, whether through illness or the economic impact of this global pandemic.
                We are committed to continuing the provision of high quality online vocational education and training as this crisis unfolds, however some areas of our business may be limited by medium-term restrictions on travel and social gatherings.

                Student Support

                We will be available as usual via phone and email.

                Please continue to use the contact information you have been provided.

                Our Student Services Team and your allocated assessor will be happy to help!

                Business Premises

                We are preparing transition our workforce to work from home from Friday 27 March 2020.

                While this will require some adaptation we expect normal service levels to continue without disruption.

                Travel

                There is a complete restriction on international travel for staff.

                Domestic travel will be limited to essential travel only until further notice.

                We are eager to continue to work with our clients and partners using Skype and Zoom.

                Workshops

                Public workshops scheduled prior to 31 May 2020 will be postponed or delivered virtually.

                We will work with our clients to determine the best course of action for workshops scheduled for the rest of this year.

                If you are enrolled in a course with a workshop and you would like more information then please contact Student Services for an update.

                Online Learning

                This may a good opportunity to harness any spare time and devote it to your personal or professional development.

                UNE Partnerships has been a leader in the provision of distance and online vocational education for more than 30 years.

                We also offer a range of short courses and skillsets that may help you or your team to make the most of a terrible situation.

                Policy and Protocol

                UNE Partnerships follow the Emergency Management protocols of the University of New England.

                https://www.une.edu.au/coronavirus-information

                Together, we are facing an unprecedented situation. Please contact us if you wish to know more about we can support your business or your studies through this challenging time.

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                  Liam Walter – Medical Practice Assisting student to graduate
                  March 5 2020
                  QAIHC and UNE Partnerships
                  April 27 2020

                  Liam Walter – Medical Practice Assisting student to graduate

                  Congratulations Liam Walter from all of us here at UNE Partnerships! We are looking forward to your graduation in Newcastle 20 March at the Medical Practice Conference.

                  Liam has just recently completed our Certificate IV in Medical Practice Assisting. These pictures above show him in the Sanctuary Medical Centre that he works at handing an ECG, Preparation of equipment and devices for medical procedures and Cold chain management. A special thank you to Deb Walter for the photos.

                  _______________________________________________________________________________________________________________________________

                  Did you know that the US Bureau of Labour Statistics expect the employment of Medical Assistants to grow by 23% over the next decade, with similar growth expected in Australia. Medical Practice Assistants have an important role to play within the practice, alleviating some of the stress and workloads on medical practitioners.

                  Here at UNE Partnerships you can study our Certificate IV in Medical Practice Assisting. This is a nationally recognised qualification and is suitable for those in the health practice or medical setting wishing to expand their skills into a clinical arena. With our qualification you will work within the scope of delegation, and legal and ethical regulatory frameworks to support delivery of healthcare and contribute to the provision of coordinated healthcare services. You will be able to assist in a range of front and back of office, medical and administrative tasks to support a team of medical practitioners and healthcare professionals.

                  For more information about or Certificate IV in Medical Practice Assisting qualification (HLT47715) click here.

                  Subsidised Training

                  NSW

                  Subsidised training may be available to eligible students who live or work in NSW. You can apply for a subsidised training place through Smart and Skilled. For more information click here.

                  QLD
                  We are also pleased to advise that subsidised training may be available to eligible students who live or work in Queensland through the Higher Level Skills Program.
                  The Higher Level Skills Program assists individuals to gain the higher level skills required to secure employment or career advancement in a priority industry, or to transition to university.

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                    Medical Practice Assisting Conference 20-21 March in Newcastle
                    March 5 2020
                    Coronavirus Information
                    March 23 2020

                    Medical Practice Assisting Conference 20-21 March in Newcastle

                    This inaugural conference will focus on the role of the Medical Practice Assistant in the contemporary general practice setting. Busy Practice Managers are often looking for innovative and efficient ways of improving their business, often with diminishing resources at their disposal. Medical Practice Assistants are highly valued multi-skilled team members of the Medical Practice, formally trained to provide administrative and clinical assistance to health practitioners.

                    Delivered by industry experts, the conference will explore the role and scope of practice of Medical Practice Assistants and offer unique insights into this expanding field of primary health care. Conference participants will enjoy opportunities to listen, learn, interact and network with like-minded peers from across Australia, and view the latest trade displays.

                    The conference is presented by the Hunter New England & Central Coast Primary Health Network in conjunction with UNE Partnerships and the Australian Association of Practice Management (AAPM).

                    Tickets for this conference are on sale now – click here to purchase tickets to the conference.

                    • MPA Conference (includes dinner) $175.00 – sales end on 18 Mar 2020 Includes 2 full days of conference and graduation dinner on Friday night.
                    • Graduation Dinner (only) $60.00 – sales end on 13 Mar 2020 This is for extra dinner tickets for family and friends who may like to attend the graduation ceremony.

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                      Queensland Training Awards nominee Morgan Engstrom
                      March 5 2020
                      Liam Walter – Medical Practice Assisting student to graduate
                      March 5 2020
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