HC402 - Health and Community Short Course
An introductory course providing practices and candidates with an insight into the competencies and skills required for Medical Communication within a practice environment. Learn to respond effectively to behaviours of concern, interpret and apply medical terminology appropriate and, communicate and work in health or community services.
Understanding the fundamentals of Medical Communication will help you to effectively respond to behaviours of concern, interpret and apply medical terminology appropriately, and communicate and work in health or community services.
Study at your own pace, anywhere at anytime
Subject matter experts offering support during your online experience
Access to our online community of students and trainers
Support in balancing your work/life and study
Are you ready to further your professional development and advance your career but still have a few questions?
Submit an enquiry with one of our friendly Course Advisors today!
On successful completion of this short course, you will have the skills and knowledge to:
Recommended Work Experience
Applicants should be working in a frontline support or customer service role in a general medical or specialist health care practice or hospital setting.
Students upon successful completion of these three units of competency in this short course will receive a Statement of Attainment.
Learn the skills and knowledge required to respond effectively to difficult and challenging behaviours of people concerned and handle difficult incidents rather than managing ongoing behaviour difficulties. Areas covered are identifying behaviour and plan response, apply response and report and review incidents.
Interpret and apply medical terminology appropriately through understanding and learning to respond to instructions containing medical terminology, carry out routine tasks and communicate with a range of internal/external clients in a medical environment, as well as using appropriate medical terminology orally and in written communication. Discretion and judgement using appropriate knowledge to provide technical advice and supporting your team may be required.
Learn the skills and knowledge required to communicate effectively with clients, collaborate with colleagues, management and other industry providers, and contribute to continuous improvement. Communication may range from face-to-face, in writing or using digital media while working with limited responsibility under direct or indirect supervision.
We are one of Australia’s most progressive training organisations with the backing of Australia’s highest-rated online university – the University of New England.
Our flexible courses will help you to develop the skills required by a rapidly evolving workplace.
Contact us today – our friendly course advisors are waiting to help!