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Health and Community
This course addresses the daily operations of a practice with a strong focus on staff management and supporting client/patient needs complemented by an understanding of risk management and compliance.
This course is suitable for those commencing work in an administration role in a private medical practice or hospital setting.
Our course is designed with some volunteer or work experience in the community services sector and will help build the formal skills and knowledge required to thrive in professional roles in the community services industry.
Our course aims to help practice managers lead successful and sustainable medical practices in an increasingly dynamic healthcare environment.
Learn to apply the principles of confidentiality, privacy and security within the medical environment, maintain patient records and, prepare and process medical accounts.
Providing practices and candidates with an insight into the competencies and skills required for Medical Communication within a practice environment.
Learn to apply the principles of confidentiality, privacy and security within a medial environment, implement customer service standards and, deliver and monitor a service to customers.
Includes the Fundamentals of Practice Management short course, plus learning to develop and use emotional intelligence and incorporate digital solutions into plans and practices.
This short course will empower you with the foundation knowledge and skills required to successfully run a high-performing medical practice.
This FREE course has been developed in partnership with COORDINARE – South Eastern NSW PHN.
Medical practice assisting is an emerging role within many practices, with a significant part to play in both front of house and back of house settings.
We are one of Australia’s most progressive training organisations with the backing of Australia’s highest-rated online university – the University of New England.
Our flexible courses will help you develop the skills and knowledge required by a rapidly evolving workplace.
Contact us today – our friendly course advisors are waiting to help!