Certificate IV in Medical Practice Assisting

More about the course

$7,990 AUD

AAPM members are entitled to a 10% discount on full fee enrolment.* (* This offer is only available for standard full qualification enrolments and cannot be used in conjunction with other offers).
NSW Government Funding , QLD Government Funding and Traineeships in your state may be available
Flexible Payment Plan Options are available.

Course Duration

The estimated time to complete this course is:

15 hours per week over a study period up to 2 years.
Students can complete in a much shorter time depending on experience, role, and/or current practices.

This course comprises of:

on-the-job learning
workplace practice
face to face workshops
self-directed study
Practical assessment may involve any one or a combination of audio recordings, video presentations, written submissions or role-play activities.

This course is delivered in three study terms over 24 months with 6 full days of face to face practical skills training over the whole course duration. Attendance is compulsory and forms part of the assessment requirements.

Entry Requirements

You should be working in a suitable job role with access to a supervisor who is willing and able to observe you demonstrating skills in the workplace. We also recommend that you have:

Good written and verbal communication skills.
Previously completed Year 11 or a Certificate III level qualification.
Appropriate technology to study online
The motivation to learn independently.

Please refer to our Admissions and Enrolment Policy for admission criteria and Technology Requirements to successfully complete this course.

Delivery Options

Blended delivery including workshops, webinars, workplace observation and online study
Customised in-house training for groups, corporations and organisations
Traineeships and other funded programs.

Outcomes Future Jobs Recognition Units

Graduate Outcomes

On successful completion of this course, you will have the skills and knowledge to:

assist in the performance of delegated tasks within the clinic
contribute to the efficient running of both front and back of house, including the preparation, processing and maintenance of patient records
support health professionals with patient care
help to create a safe and efficient work environment within the practice
join in the facilitation of co-ordinated patient care.

Future Job Outcomes

Care Assistant
Medical Receptionist
Clinical Assistant
Clinic Coordinator
Clinic Support Officer
Health Support Officer
Medical Assistant
Practice Assistant

Industry Recognition

Nationally Recognised Training (NRT)

HLT47715 Certificate IV in Medical Practice Assisting is a NRT qualification recognised across Australia.
On successful completion of the 23 units of competency in this course, you will be issued with an Australian Qualification Framework (AQF) Certificate and Record of Results.

UNE Partnerships

Successful attainment of the Certificate IV in Medical Practice Assisting provides a pathway into higher qualifications, such as the 10820NAT Diploma of Leadership in Healthcare Practice.

The Australian Association of Practice Management (AAPM)

50 AAPM Continuing Professional Development (CPD) points^ are recognised by AAPM upon full completion of this qualification. (^For more information on AAPM CPD points please click here).

Units of Competency

23 units of competency must be successfully completed to attain this qualification.

BSBMED301 Interpret and apply medical terminology appropriately

This unit describes the skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology.

BSBMED302 Prepare and process medical accounts

This unit describes the skills and knowledge required to provide advice to patients regarding fee structures and process referrals, as well as prepare and process medical accounts for a range of patients.

BSBMED303 Maintain patient records

This unit describes the skills and knowledge required to maintain patient records within an existing medical records management system, under the supervision of a senior receptionist or practice manager.

HLTAAP002 Confirm physical health status

This unit describes the skills and knowledge required to obtain and interpret information about client health status and to check a client’s physical health. It requires a detailed knowledge of anatomy and physiology.

HLTAID016 Manage first aid services and resources

This unit describes the skills and knowledge required to establish, maintain and facilitate the provision of appropriate first aid in the workplace.

HLTAID011 Provide first aid

This unit describes the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.

CHCCOM005 Communicate and work in health or community services

This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

CHCDIV001 Work with diverse people

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

CHCLEG001 Work legally and ethically

This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role.

HLTINF001 Comply with infection prevention and control policies and procedures

This unit describes the skills and knowledge required to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks.

HLTINF002 Process reusable medical devices and equipment

This unit describes the skills and knowledge required to clean, sterilise and package reusable medical devices and equipment.

HLTHPS002 Support health professional in the delivery of care

This unit describes the skills and knowledge required to complete preparation, general assistance and follow up tasks that support health professionals in the delivery of care to clients.

HLTHPS005 Handle medical specimens

This unit describes the skills and knowledge required to handle specimens including organising off-site testing and performing certain on-site tests.

HLTHPS003 Maintain medication stocks

This unit describes the skills and knowledge required to order, store and monitor medication stock levels and complete associated documentation to meet regulatory requirements.

HLTCAR001 Perform electrocardiography (ECG)

This unit describes the skills and knowledge required to prepare for and conduct electrocardiography (ECG) procedures, producing traces that are suitable for diagnostic purposes. It does not include interpretation of the ECG.

BSBINM401 Implement workplace information system

This unit describes the skills and knowledge required to implement and review the workplace information system. It involves the identification, acquisition, initial analysis and use of appropriate information which plays a significant part in the organisation’s effectiveness.

HLTWHS003 Maintain work health and safety

This unit describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team.

BSBADM307 Organise schedules

This unit describes the skills and knowledge required to manage appointments and diaries for personnel within an organisation, using manual and electronic diaries, schedules and other appointment systems.

HLTHPS001 Take clinical measurements

This unit describes the skills and knowledge required to prepare for, obtain and record simple clinical measurements.

HLTAID014 Provide advanced first aid

This unit describes the skills and knowledge required to provide an advanced first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.

BSBFLM309 Support continuous improvement systems and processes

This unit describes the skills and knowledge required to support the organisation’s continuous improvement systems and processes. Particular emphasis is on actively encouraging the team to participate in the process, monitoring and reporting on specified outcomes and supporting opportunities for further improvements.

CHCCCS020 Respond effectively to behaviours of concern

This unit describes the skills and knowledge required to respond effectively to behaviours of concern of people. Skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties.

HLTADM003 Facilitate a coordinated approach to client care

This unit describes the skills and knowledge required to provide instructions and information to clients, pro-actively follow up clients and liaise with other service providers to support a coordinated care approach.